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Index
Table of Contents Praise for The Unfinished Leader Title page Copyright page Epigraph Foreword Preface Introduction: Stepping Up to Complete Leadership PART ONE: The Challenge of Paradoxes
1: Puzzles and Paradoxes
The Problem Continuum Approach to Paradox More Paradoxes Than Ever Becoming Complete Leaders
2: Jumping Over the Line
Desperately Seeking Control Desperately Seeking Consistency Desperately Seeking Closure Getting Ready to Cross the Line The Costs of Mishandling Paradox Paradox Leadership
3: Obstacles to Leadership
The Obstacles of Organization The Obstacles of Stakeholders The Obstacles Within Ourselves Complete Leaders Over the Line
PART TWO: Mindsets for Leading Through Paradox
4: The Purpose Mindset
What Is a Mindset? Purpose-Driven Decisions Toward Higher Purpose A Final Note
5: The Reconciliation Mindset
Outlining the Mindset Decision Making with the Reconciliation Mindset A Final Caution
6: The Innovation Mindset
Outlining the Mindset Decision Making with the Innovation Mindset Final Thoughts
PART THREE: Tools for Leadership
7: Scanning for the Right Paradox
The Value of an External Focus The Practices of Scanning Developing a Point of View
8: Scenario Thinking
The Value of Scenario Thinking The Practices of Scenario Thinking Follow Up by Acting
9: Stakeholder Mapping
The Value of Stakeholder Mapping The Process of Stakeholder Mapping A Basis in Trust
10: Dialogue for Alignment
The Practices of Dialogue Patience, the Virtue in Dialogue
11: Quelling Conflict
The Value of Conflict Management The Practices of Conflict Management Leading Beyond Conflict
PART FOUR: Your Personal Challenge
12: Developing Yourself
Getting Fit as a Paradox Leader Overcoming Derailers Overcoming Hindrances to Action Spreading the Skills of Paradox Management The Complete Paradox Leader
Conclusion: Managing Personal and Public Paradoxes About the Authors More from Wiley Index End User License Agreement
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