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Index
Table of Contents
Praise for The Unfinished Leader
Title page
Copyright page
Epigraph
Foreword
Preface
Introduction: Stepping Up to Complete Leadership
PART ONE: The Challenge of Paradoxes
1: Puzzles and Paradoxes
The Problem Continuum
Approach to Paradox
More Paradoxes Than Ever
Becoming Complete Leaders
2: Jumping Over the Line
Desperately Seeking Control
Desperately Seeking Consistency
Desperately Seeking Closure
Getting Ready to Cross the Line
The Costs of Mishandling Paradox
Paradox Leadership
3: Obstacles to Leadership
The Obstacles of Organization
The Obstacles of Stakeholders
The Obstacles Within Ourselves
Complete Leaders Over the Line
PART TWO: Mindsets for Leading Through Paradox
4: The Purpose Mindset
What Is a Mindset?
Purpose-Driven Decisions
Toward Higher Purpose
A Final Note
5: The Reconciliation Mindset
Outlining the Mindset
Decision Making with the Reconciliation Mindset
A Final Caution
6: The Innovation Mindset
Outlining the Mindset
Decision Making with the Innovation Mindset
Final Thoughts
PART THREE: Tools for Leadership
7: Scanning for the Right Paradox
The Value of an External Focus
The Practices of Scanning
Developing a Point of View
8: Scenario Thinking
The Value of Scenario Thinking
The Practices of Scenario Thinking
Follow Up by Acting
9: Stakeholder Mapping
The Value of Stakeholder Mapping
The Process of Stakeholder Mapping
A Basis in Trust
10: Dialogue for Alignment
The Practices of Dialogue
Patience, the Virtue in Dialogue
11: Quelling Conflict
The Value of Conflict Management
The Practices of Conflict Management
Leading Beyond Conflict
PART FOUR: Your Personal Challenge
12: Developing Yourself
Getting Fit as a Paradox Leader
Overcoming Derailers
Overcoming Hindrances to Action
Spreading the Skills of Paradox Management
The Complete Paradox Leader
Conclusion: Managing Personal and Public Paradoxes
About the Authors
More from Wiley
Index
End User License Agreement
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