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Index
The Cultural Context of Human Resource Development
Contents
Figures
Tables
Preface
Purpose
Chapter content
Acknowledgments
Notes on Contributors
Part I
1
Anthropology: A Foundation for Human Resource Development
What is anthropology?
What is human resource development?
How and why is anthropology being used in business?
The application of anthropology to training and development
Lifelong and self-directed learning
Task analysis
Cross-cultural training
Leadership development
The application of anthropology to organization development
Organizational culture assessment
Mergers and acquisitions
Globalization
Process improvement
Diversity
Organizational change
Systems thinking
Small group behavior
Others
The application of anthropology to career development
Performance appraisal/management
Career ladders or promotions
Succession planning
Coaching and mentoring
Conclusions
References
2
Go to the People: Using Emic Approaches for Cultural Understanding
Etic and emic
Limitations of etic approaches
In research design
In research application
Meaning behind etic scores
Emic perspective and cultural learning
Importance of learning cultural context
Cultural learning process
Applying an emic approach in cultural learning
Learning through the emic cycle
Moving beyond the surface level of culture
Using cultural context in training
Conclusion
References
Part II
3
The Cross-Cultural Transfer of American Models and Myths to Germany and the Côte d’Ivoire
Background
Myths and work cultures
HRD as an occupational culture
National cultures
The study
Setting and procedures
Story stem and endings
Myths
Other HRD functions
Discussion
Conclusion
References
4
The Cultural Context of Human Resource Development Paradigms and Practices in South Africa
From past to present: A rainbow nation in the making
Ubuntu: A special kind of worldview
Core principles of ubuntu
The spirituality principle
The consensus building principle
The dialogue principle
Striking a balance among inherently dissonant systems
Ubuntu management approach and its relevance to HRD
Human resource development in South Africa: Paradigms
Human resource development in South Africa: Practices
Teambuilding
Empowerment
Conclusion
References
5
Empowerment: A Practice Embedded in Cultural Contexts. A Comparison between the United States and France
The American concept of empowerment
The American cultural roots of empowerment
Empowerment in practice
Setting clear, challenging but fair and attainable goals
Setting an enabling work environment
Giving authority to make decisions within a structured set of organizational values
Holding employees accountable and rewarding performance
The French vision of empowerment
French managers in trouble
Empowerment revisited through French culture
Setting a broad mission
Developing competences
Controlling loosely
Conclusion
Notes
References
6
Human Resource Development in Austria: A Cultural Perspective of Management Development
Austria—country information
Basic information about Austria and its history
Political environment and industrial relations
Austrian culture
Societal culture
Leadership culture
Management development in Austria—empirical illustrations
Samples
Results
Who?
To whom?
When?
How?
How important?
What?
Why?
Austrian management development in context
Internal orientation
Medium priority
Systematic
Conclusion
References
7
Malleability in Spain: The Influence of US Human Resource Development Models
Historical evolution of economic development in Spain
Spanish labor market features
Evolution of the HR function in Spain
Empirical study of US MNCs in Spain
Recruitment and Development
Culture transmission
Workforce diversity
Conclusions
Acknowledgments
Notes
References
8
Asian Reversalism: An Alternative Approach to Career Development
Theoretical frame
The fast tracker and CD
A departure from the traditional
The Tao of reversalism
Opposites, relativity, and return
Yin-Yang
Applying reversalism to CD
Pathways to career maturity
Appropriate timing
Conclusion and future research
Acknowledgments
References
Part III
9
The Cultural Context of Organizational Identity: How Belief Systems Can Frame the Practice and Role of Human Resource Development
Organizational identity dimensions
Construction of organizational identity
Small number of organizational identity attributes
Organizational identity: The enduring essence of organizational culture
Purpose
Philosophy
Purpose and philosophy
Using strategic priorities to support identity: The components of core culture
Priorities
Core culture
The role of HR
Alignment of practices and projections to core culture
Practices
Projections
Using core culture beliefs to guide organizational change
References
10
The Culturally Distinct Role of Human Resource Development in Nonprofit Organizations
A brief cultural context
HRD and nonprofit organizational size
HRD and the volunteer workforce
HRD and nonprofit leadership
Nonprofit governance
Organizational genesis and “the” founder’s syndrome
Leadership succession in nonprofit organizations
Conclusion
References
11
Culture Conflicts in Demonstrating the Value of Human Resource Development
Background
About the studies
Study one: Generating hypotheses about how training managers assess productivity and effectiveness
Study two: Confirming hypotheses about how training managers assess productivity and effectiveness
Insights and implications for the culture of training
Acknowledgments
References
12
The Influence of Organizational Culture on Training Effectiveness
Organizational culture
Artifacts
Patterns of behavior
Behavioral norms
Values
Fundamental assumptions
Subcultures
Function
Hierarchical level
Line/staff
Gender
Profession
Systematic body of knowledge and performance standards
Standardized training and restricted membership
Occupational associations and codes of ethics
Conclusion
References
13
When Human Resources Practices and Organizational Culture Collide: A Performance Management Case Study
Organizational culture as a contextual factor in performance management
Overview of this case study
Findings and implications for HRD research and practice
Organizational culture: The context for performance management
Administrative versus developmental purposes of performance management
Alignment required: Strategy, culture, and performance management
Implications for HRD practitioners
New directions for HRD research
References
14
The Link between Culture and Succession Planning
Succession planning: Trends and implications
Organizational culture
Organizational culture and succession planning
Implications for the company studied
Broad implications for HRD practitioners
Conclusion
References
Author Index
Subject Index
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