Essential Meeting Blueprints for Managers by Lauby, Sharlyn J. -- Read -- Imperial Library of Trantor

Index

Essential Meeting Blueprints for Managers

Essential Meeting Blueprints for Managers Credits About the Author Acknowledgments About the Reviewers Preface

What this book covers Who this book is for Conventions Reader feedback Customer support

Errata Piracy Questions

1. Meeting Roles, Responsibilities, and Activities

Task and process roles within meetings

Task functions Process functions

Task responsibilities within meetings Process responsibilities within meetings Meeting activities

Problem-solving activities

The Situation-Target-Proposal (STP) model

S: Identifying the situation T: Targeting the answer P: Proposing the solution

Decision-making activities

Minority decision-making techniques Majority decision-making techniques

Self-Sufficient decision-making (9/1) Good Neighbor decision-making (1/9) Default decision-making (1/1) Traditional decision-making (5/5) Consensus decision-making (9/9)

Smartly tracking your progress

Definition of SMART Benefits of using SMART

Summary

2. Regularly Scheduled Status Updates

Goal of the meeting

Daily meetings Weekly meetings Monthly meetings Quarterly meetings Annual meetings Regular meetings must have value

Common challenges and how to overcome them Before the meeting During the meeting

Welcome activity for groups Balancing old and new agenda items

The parking lot

Wrapping up the meeting The power play

Using today's technology After the meeting 5 tips for a better meeting Summary

3. Brainstorming

The goal of brainstorming Common challenges when brainstorming Before a brainstorming session During the brainstorming session

Selecting the facilitator Keys to effective facilitation Case study – brainstorm in a box

Using improv techniques to improve idea generation Using power to control the brainstorming environment Using technology in your brainstorming session After the brainstorming session 5 tips for better brainstorming Summary

4. Networking Meetings

Networking goals

Building relationships Leveraging the relationship

Your business card is a networking tool Job search

Finding a job using your network LinkedIn and other professional social networks

Requests for information Business connections and partnerships

Recommendations and referrals Strategic alliances and partnerships Healthy business competition Volunteerism

Types of networking meetings Common networking challenges and how to overcome them

One-sided conversations All take and no give

Before you go to a networking meeting During the meeting

Saying no

Connection power–how to get more of it Technology and networking After the networking meeting

Following-up When and how to ask for a favor

5 tips for better networking Summary

5. Training Meetings

What is a training meeting? The goal of a training meeting

Communication versus training Presentations are not training Is a training meeting the best approach?

Training meeting challenges

Training, facilitating, and presenting "Flipping" training

Before training occurs

Setting up the meeting room

During training

Introduction

Discovering participant expectations

Discussion/demonstration Testing/practice Feedback/debrief Wrap up

Modern perceptions about power and training

Training as a reward Individuals owning their professional development

Technology in training After training occurs

Evaluation

5 tips for better training Summary

6. Employee Performance Conversations

The goal of performance conversations

Setting relevant goals Comparing performance to the company standard

Common challenges when discussing performance

Tacit approval

Before meeting with the employee

When to hold the meeting Where to hold the meeting Who to invite to the meeting Plan the conversation

During the employee meeting

How to start the meeting Conducting the performance conversation

Example – positive employee performance meeting Example – improvement-needed performance meeting

Using workplace power during the meeting

What if the employee comes up with a bad idea? Performance discussions and appraisals

Redefining the performance review

Technology versus a face-to-face meeting After the meeting is over 5 tips for better performance conversations Summary

7. Focus Groups

What is a focus group?

Focus group goals Benefits of focus groups Pitfalls of focus groups

Best use of focus groups

Focus groups versus surveys Focus groups versus individual interviews

Common focus group challenges

Selecting the right participants Developing engaging questions

Before the focus group

Using an outside facilitator Meeting logistics Creating a meeting agenda

During the focus group

Tell participants the purpose Setting ground rules Taking meeting minutes or notes Exercising active listening skills

Nonverbal skills Following skills

Door openers Minimal encouragers Open- and closed-ended questions

Reflecting skills

Paraphrase Perception check

Soliciting questions

Staying on time How workplace power can impact a focus group Ending the focus group meeting

After the focus group Using today's technology in focus groups 5 tips for better focus groups Summary

8. Pitch Meetings

How to develop a pitch What's a pitch meeting?

The goal of a pitch meeting

The biggest challenge when pitching an idea How to create support for your idea Before the pitch meeting During a pitch meeting Take legitimate power seriously Bringing technology into the meeting After the pitch

Having a pitch turned down isn't about you

5 tips for better pitch meetings Summary

9. Strategic Planning

Creating a strategy and being strategic aren't the same thing The business case for strategic planning Strategic planning meeting benefits Frequency of strategic planning meetings Common strategic planning challenges Before the strategic planning meeting

Meeting location Session facilitator Meeting participants

Step 1 – Formulation

Mission

Developing a mission statement

Vision Values

Communicating company mission, vision, and values Step 2 – Development

Conducting a SWOT analysis Documenting the conversation

Mind map Fishbone diagram 5 whys

Step 3 – Implementation Power and its impact on strategic planning Bringing technology to strategic planning Step 4 – Evaluation 5 tips for better strategic planning Summary

10. Project Meetings

What is a project team? Roles within a project

Project manager Project sponsor Cheerleaders

The goal of a project meeting Common project meeting challenges Before a project meeting During a project meeting

The cost of a meeting The cost of finishing the project on time

SMART milestones Gantt chart

Using expert power on your project team Seating arrangements

After a project meeting Today's project management technology 5 tips for better project meetings Summary

11. The Work Doesn't End When the Meeting is Over

The meeting after the meeting Gossip after the meeting Recovering from a bad meeting

The meeting leader is unprepared Meeting participants are unprepared The wrong people attending the meeting Participants take over the meeting Meetings that go off track Meetings that run too long (or too short)

Monitoring progress after the meeting Summary

A. References and Resources

Preface Chapter 1, Meeting Roles, Responsibilities, and Activities Chapter 2, Regularly Scheduled Status Updates Chapter 3, Brainstorming Chapter 4, Networking Meetings Chapter 5, Training Meetings Chapter 6, Employee Performance Conversations Chapter 7, Focus Groups Chapter 8, Pitch Meetings Chapter 9, Strategic Planning Chapter 10, Project Meetings Chapter 11, The Work Doesn't End When the Meeting is Over

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