No More Pointless Meetings by Murphy, Martin -- Read -- Imperial Library of Trantor

Index

Cover Title Page Copyright Dedication Contents Chapter 1 Why Meetings Fail: Reframing Workflow Management

Guiding Principles

Separate Content and Process Why the Boss Shouldn’t Run Meetings

The Issues Management Session The Innovation Session The Problem-Solving Session Ongoing Planning Entry Points Managing Yourself Structure of This Book

Chapter 2 The Issues Management Session

The Case Study The Issues Management Session

Step One: Laying the Groundwork Step Two: Identify the Purpose of the Session Step Three: Surface All the Issues Step Four: Narrow the List to Critical Issues Step Five: List the Top Ten Critical Issues Step Six: Resolve the Issues or Move Them to Another Session Step Seven: Write the Action Plan

Chapter 3 The Innovation Session

The Case Study The Innovation Session

Getting Started Information Gaps Clarify Session Purpose Phase One: Ideation Ask for More Ideas Phase Two: Building Phase Three: Evaluation Phase Four: The Action Plan

Final Thoughts on the Innovation Session

Chapter 4 The Problem-Solving Session

When to Use the Problem-Solving Session The Case Study The Problem-Solving Session

Step One: Laying the Groundwork Step Two: Identify the Problem Step Three: Reframe the Problem Step Four: Ask for Solutions Step Five: Expand the Search Step Six: The Action Plan

Don’t Overdo It

Chapter 5 The Ongoing Planning Process

The Three Drivers of Ongoing Planning

Innovative Collaboration Practices A Robust Planning Database Personal Workflow Planners

An Operational Tool Organizational Learning A Strategic Mindset Zen and the Workflow Planner Effective Decision Making A Final Thought

Chapter 6 One-on-One Sessions

The One-on-One Issues Management Session

Getting Started Displaying Identify Critical Issues Question Exercise Action Plan Return to Critical Issues Switch Roles

The One-on-One Innovation Session

Facilitating Speed Innovation Session Phases Phase One: Ideation Phase Two: Building Phase Three: Evaluation Phase Four: Action Plan Switch Roles

The One-on-One Problem-Solving Session

Facilitating Getting Started Process and Content Entry Points Pattern Recognition Clarify the Problem Verify or Reframe the Problem Solution Identified Question Exercise Check for Solutions Solution Identified Invisibility Exercise Ideation Check for Solutions Solution Identified Switch Roles Postsession Discussion

Chapter 7 Solo Sessions

The Solo Issues Management Session

Getting Started Workflow Framing

The Solo Innovation Session

Phase One: Ideation Phase Two: Building Phase Three: Evaluation

The Solo Problem-Solving Session

Entry Points Information Gaps Question Exercise Getting Started Pattern Recognition What-If Exercise Solution Identified Ideation Exercise

Chapter 8 Making It Happen

Reminders

Lead by Example Validate Expect Success Always Be Asking Handle the Chaos Stay Tuned In Clarify Instructions Maintain Speed Refrain from Judging Free Their Minds Restrict Discussion Encourage Laughter Maintain Control Know When to Wait Aim for Fluidity Stand Up Throw a Change-Up Show, Don’t Tell Circulate Don’t Comment

Ideation Exercises

Mind-Reading Exercise Genie Exercise: Round 1 Genie Exercise: Round 2 Flying Exercise: Round 1 Flying Exercise: Round 2 “No One Can See Me” Exercise Swapping Exercise: Round 1 Swapping Exercise: Round 2 Trillion Dollars Exercise: Round 1 Trillion Dollars Exercise: Round 2 Trillion Dollars Exercise: Round 3 Know-It-All Exercise: Round 1 Know-It-All Exercise: Round 2 Interconnectivity Exercise: Round 1 Interconnectivity Exercise: Round 2 True or False Exercise Big Question Exercise Small Question Exercise Ask the Group Pairs Exercise

How to Do It Yourself

Final Thoughts Appendix 1 Group Session Guides Appendix 2 One-on-One Session Guides Appendix 3 Solo Session Guides Index

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