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Index
Cover
Harvard Business Review Guides
Title Page
Copyright
What You’ll Learn
Contents
Introduction
Section One: Getting Started
1. The Hidden Traps in Decision Making
2. Who Has the D?: How Clear Decision Roles Enhance Organizational Performance
3. A Checklist for Making Faster, Better Decisions
Section Two: Generate Possible Solutions
4. Idea Generation: The Basics
5. Better Brainstorming
6. BrainSwarming: A New Approach to Finding Solutions
7. The Four Phases of Design Thinking
8. When Solving Problems, Think About What You Could Do, Not What You Should Do
Section Three: Evaluate Your Options
9. To Make Better Choices, Look at All Your Options Together
10. The Pros and Cons of Pros-and-Cons Lists
11. Even Swaps: A Rational Method for Making Trade-Offs
12. Making Better Decisions with Less Data
13. A Six-Part Tool for Ranking and Assessing Risks
14. How to Tackle Your Toughest Decisions
15. When It’s Safe to Rely on Intuition (and When It’s Not)
Section Four: Make the Choice and Follow Through
16. Stop Worrying About Making the Right Decision
17. When to Stop Deliberating and Just Make the Call
18. What to Do After You Choose
19. Be Transparent About Your Decision-Making Process
20. Why People Challenge Your Decisions and What to Do About It
21. Stop Second-Guessing Your Decisions
Section Five: Managing Tough Situations
22. When Your Team Always Struggles to Reach Consensus
23. How to Choose Between Bad Options
24. What to Do When You’ve Made a Wrong Decision
25. Make Good Decisions, Even When You’re Short on Time
Index
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