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Index
Cover Title Page Copyright Page Preface Acknowledgments Dedications Foreword Introduction 1: Training & Development: Core Concepts 2: Establishing Effective Training in Your Organisation 3: How do Adults Learn? 4: Identifying & Analysing Training & Development Needs 5: Training Design: Objectives & Content 6: Training Design: Strategies & Methods 7: Preparing Visual & Written Materials for Training 8: Understanding the Psychology of Training Delivery 9: Delivering Effective Training: Core Competencies 10: The Manager as Trainer & Developer 11: Costing Training & Measuring Return on Investment 12: Evaluation of Training & Development: Has it Worked? Bibliography About the Authors
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