[100 Great Ideas Series 01] • 100 Great Handling Rapid Change Ideas by Shaw, Peter -- Read -- Imperial Library of Trantor

Index

Cover Title Copyright Contents Acknowledgements Foreword by Brian Leveson Introduction Leading Yourself

Section A: Frame of mind

1 Know why you are there 2 Understand the expectations of others 3 Be ready to be your own barometer of progress 4 Recognise and accept the risks 5 Accept the inevitability of surprises and shocks

Section B: Thriving through change

6 Build on successes 7 Avoid getting over-tired 8 Manage your emotions 9 Know how you manage stress 10 Keep your personal energy recharged

Section C: Manage the fall-out

11 Know your priorities 12 Recognise your impact on others 13 Don’t expect to be liked or thanked 14 Learn from what does not work 15 Hold your nerve

Section D: Draw on wise counsel

16 Seek out those with experience 17 Ask neutral advisors to observe and appraise 18 Ensure focused coaching conversations 19 Know whose judgement to trust 20 Keep triangulating different perspectives

Section E: Keep learning and growing

21 Take your strengths to the next level 22 Take stock on a regular basis 23 Keep taking step changes in your confidence 24 Be focused on steering rather than rowing 25 Keep stretching your boundaries of understanding

Section F: Manage your capabilities

26 Stay agile to changes in circumstances 27 Keep investing in your skills 28 Manage your anxiety about your less strong points 29 Build a range of skills around you 30 Know how to keep resolute and be modest

Section G: Evolve your narrative

31 Why am I here? 32 What am I focused on? 33 How am I behaving? 34 When do I reflect? 35 When do I act?

Leading Others

Section H: Frame of mind

36 Ensure collective ownership and partnership 37 Understand hopes and fears and build resilience 38 Think through the consequences 39 Enable difficult issues to be faced up to 40 Bring rooted optimism

Section I: Balance vision with flexibility of approach

41 Bring clarity about outcomes 42 Be ready to handle the storms 43 Know when to adapt your approach 44 Know when to hold fast 45 Manage the pace

Section J: Keep ahead of the problem

46 Think ahead to see opportunities 47 Anticipate problems and be ready to respond quickly 48 Build dynamic alliances 49 Raise the sights of your team 50 Draw on external expertise

Section K: Listen, communicate and adapt

51 Listen in order to understand 52 Know and respect your audience 53 Use a variety of communication approaches 54 Recognise the power of instant communication 55 Know when it is your message to give 56 Keep it simple and clear 57 Balance consistency and freshness 58 Build continuous feedback into your approach 59 Keep people’s attention and engagement 60 Show measured and deliberate emotion

Section L: Build supporters

61 Know who are your champions 62 Know how you inspire people 63 Recognise and convince sceptics 64 Work with those who are influential 65 Build a bank of goodwill

Section M: Live your values

66 Build trust 67 Define shared values 68 Stick to your values, whatever the provocation 69 Know how you handle ethically difficult issues 70 Retain your integrity, whatever happens

Section N: Build credibility

71 Build team credibility 72 Establish the facts behind changes in attitudes 73 Disseminate the evidence of progress 74 Deal with untruths firmly 75 Prepare carefully for difficult conversations

Section O: Build capability

76 Create an environment of continuous learning 77 Be deliberate in recruiting for attitude 78 Spot and fill gaps 79 Keep building the capability and resilience of teams 80 Encourage people to be curious

Section P: Keep the energy high

81 Recognise signs of fatigue and staleness 82 Understand the stimulus needed to keep engagement high 83 Be mindful of the hygiene factors 84 Delegate responsibility whenever you can 85 Keep watching, observing and responding

Section Q: Evolve the narrative

Section R: Thrive with change

91 Log the progress made 92 Celebrate and have fun together 93 Articulate the benefits flowing from change 94 Be excited about what is going to happen next 95 Ensure the casualties are looked after

Section S: Move to the next mountain

96 Recharge your batteries 97 Update your narrative 98 Ditch outdated perceptions 99 Keep an open mind 100 Remember why you are there

Books by Peter Shaw About the author