Peopleware · Productive Projects and Teams · 3rd Edition (Fahad Batla's Library) by DeMarco, Tom -- Read -- Imperial Library of Trantor

Index

Title Page Copyright Page Dedication Page Contents Preface About the Authors Part I: Managing the Human Resource

1. Somewhere Today, a Project Is Failing

The Name of the Game The High-Tech Illusion

2. Make a Cheeseburger, Sell a Cheeseburger

A Quota for Errors Management: The Bozo Definition The People Store A Project in Steady State Is Dead We Haven’t Got Time to Think about This Job, Only to Do It

3. Vienna Waits for You

Spanish Theory Management And Now a Word from the Home Front There Ain’t No Such Thing as Overtime Workaholics Productivity: Winning Battles and Losing Wars Reprise

4. Quality—If Time Permits

The Flight from Excellence Quality Is Free, But . . . Power of Veto

5. Parkinson’s Law Revisited

Parkinson’s Law and Newton’s Law You Wouldn’t Be Saying This If You’d Ever Met Our Herb Some Data from the University of New South Wales Variation on a Theme by Parkinson

6. Laetrile

Lose Fat While Sleeping The Seven Sirens This Is Management

Part II: The Office Environment

7. The Furniture Police

The Police Mentality The Uniform Plastic Basement

8. “You Never Get Anything Done around Here between 9 and 5.”

A Policy of Default Coding War Games: Observed Productivity Factors Individual Differences Productivity Nonfactors You May Want to Hide This from Your Boss Effects of the Workplace What Did We Prove?

9. Saving Money on Space

A Plague upon the Land We Interrupt This Diatribe to Bring You a Few Facts Workplace Quality and Product Quality A Discovery of Nobel Prize Significance Hiding Out

Intermezzo: Productivity Measurement and Unidentified Flying Objects

Gilb’s Law But You Can’t Afford Not to Know Measuring with Your Eyes Closed

10. Brain Time versus Body Time

Flow An Endless State of No-Flow Time Accounting Based on Flow The E-Factor A Garden of Bandannas Thinking on the Job

11. The Telephone

Visit to an Alternate Reality Tales from the Crypt A Modified Telephone Ethic Incompatible Multitasking

12. Bring Back the Door

The Show Isn’t Over Till the Fat Lady Sings The Issue of Glitz Creative Space Vital Space Breaking the Corporate Mold

13. Taking Umbrella Steps

Alexander’s Concept of Organic Order Patterns The First Pattern: Tailored Work Space from a Kit The Second Pattern: Windows The Third Pattern: Indoor and Outdoor Space The Fourth Pattern: Public Space The Pattern of the Patterns Return to Reality

Part III: The Right People

14. The Hornblower Factor

Born versus Made The Uniform Plastic Person Standard Dress Code Word: Professional Corporate Entropy

15. Let’s Talk about Leadership

Leadership as a Work-Extraction Mechanism Leadership as a Service Leadership and Innovation Leadership: The Talk and the Do

16. Hiring a Juggler

The Portfolio Aptitude Tests (Erghhhh) Holding an Audition

17. Playing Well with Others

First, the Benefits Food Magic Yes, But . . .

18. Childhood’s End

Technology—and Its Opposite Continuous Partial Attention Articulate the Contract Yesterday’s Killer App

19. Happy to Be Here

Turnover: The Obvious Costs The Hidden Costs of Turnover Why People Leave A Special Pathology: The Company Move The Mentality of Permanence

20. Human Capital

How About People? So Who Cares? Assessing the Investment in Human Capital What Is the Ramp-Up Time for an Experienced Worker? Playing Up to Wall Street

Part IV: Growing Productive Teams

21. The Whole Is Greater Than the Sum of the Parts

Concept of the Jelled Team Management by Hysterical Optimism The Guns of Navarone Signs of a Jelled Team Teams and Cliques

22. The Black Team

The Stuff of Which Legends Are Made Pitiful Earthlings, What Can Save You Now? Footnote

23. Teamicide

Defensive Management Bureaucracy Physical Separation Fragmentation of Time The Quality-Reduced Product Phony Deadlines Clique Control Once More Over the Same Depressing Ground

24. Teamicide Revisited

Those Damn Posters and Plaques Overtime: An Unanticipated Side Effect

25. Competition

Consider an Analogy Does It Matter? The Importance of Coaching Teamicide Re-revisited Mixing Metaphors

26. A Spaghetti Dinner

Team Effects Beginning to Happen What’s Been Going On Here?

27. Open Kimono

Calling In Well The Getaway Ploy There Are Rules and We Do Break Them Chickens with Lips Who’s in Charge Here?

28. Chemistry for Team Formation

The Cult of Quality I Told Her I Loved Her When I Married Her The Elite Team On Not Breaking Up the Yankees A Network Model of Team Behavior Selections from a Chinese Menu Putting It All Together

Part V: Fertile Soil

29. The Self-Healing System

Deterministic and Nondeterministic Systems The Covert Meaning of Methodology Methodology Madness The Issue of Malicious Compliance The Baby and the Bathwater The High-Tech Illusion Revisited

30. Dancing with Risk

Not Running Away from Risk The One Risk We Almost Never Manage Why Nonperformance Risks Often Don’t Get Managed

31. Meetings, Monologues, and Conversations

Neuro-sclerosis The “Technologically Enhanced” Meeting Stand-Up Meetings Basic Meeting Hygiene Ceremonies Too Many People Open-Space Networking Prescription for Curing a Meeting-Addicted Organization

32. The Ultimate Management Sin Is . . .

For Instance Status Meetings Are About Status Early Overstaffing Fragmentation Again Respecting Your Investment

33. E(vil) Mail

In Days of Yore Corporate Spam What Does “FYI” Even Mean? Is This an Open Organization or a Commune? Repeal Passive Consent Building a Spam-less Self-Coordinating Organization

34. Making Change Possible

And Now, a Few Words from Another Famous Consultant That’s a Swell Idea, Boss. I’ll Get Right on It. A Better Model of Change Safety First

35. Organizational Learning

Experience and Learning A Redesign Example The Key Question About Organizational Learning The Management Team Danger in the White Space

36. The Making of Community

Digression on Corporate Politics Why It Matters Pulling Off the Magic

Part VI: It’s Supposed to Be Fun to Work Here

37. Chaos and Order

Progress Is Our Most Important Problem Pilot Projects War Games Brainstorming Training, Trips, Conferences, Celebrations, and Retreats

38. Free Electrons

The Cottage-Industry Phenomenon Fellows, Gurus, and Intrapreneurs No Parental Guidance

39. Holgar Dansk

But Why Me? The Sleeping Giant Waking Up Holgar

Index

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