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Index
Title Page Copyright Dedication Contents Part One: Solve the Right Problem
Introduction: What’s Your Problem? Chapter 1. Reframing Explained
Part Two: How to Reframe
Chapter 2. Getting Ready to Reframe Chapter 3. Frame the Problem Chapter 4. Look Outside the Frame Chapter 5. Rethink the Goal Chapter 6. Examine Bright Spots Chapter 7. Look in the Mirror Chapter 8. Take Their Perspective Chapter 9. Move Forward
Part Three: Overcome Resistance
Chapter 10. Three Tactical Challenges Chapter 11. When People Resist Reframing Conclusion: A Word in Parting
Appendix: Recommended Reading Notes Index Acknowledgments About the Author
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