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Index
Cover
Frontmatter
1. Introduction: Aims, Motivations, and Introduction to Human-Centered Design
Chapter
2. User-Centered Systems Design: A Brief History
2. Design Relevant User Characteristics: The ABCS
Chapter
4. Behavior: Basic Psychology of the User
5. Cognition: Memory, Attention, and Learning
6. Cognition: Mental Representations, Problem Solving, and Decision Making
7. Cognition: Human–Computer Communication
8. Social: Social Cognition and Teamwork
9. Social: Theories and Models
10. Errors: An Inherent Part of Human-System Performance
3. Methods
Chapter
12. Methodology II: Cognitive Dimensions and the Gulfs
13. Methodology III: Empirical Evaluation
4. Summary
Chapter
Backmatter
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