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Index
Cover Praise for Change Your Space, Change Your Culture Title Page Copyright Foreword: David Radcliffe Foreword: Mark Layman Foreword: Matthew R. Haworth Introduction: The From/To Formula Part I: Why the Workplace Stopped Working
Chapter 1: Are You Ready to Sail the North Atlantic?
A New Era of Engagement “Oh, My God!” Is Your Ship Ready to Navigate the North Atlantic? The Great Flood Welcome to the North Sea Change Your Culture
Chapter 2: The $1 Trillion Black Hole
A Constant State of Stress The Power of Layout Space as a Proxy for Culture A Day in the Life How Much Is That in Dollars? Engagement Is the Issue Technology Drains Health Risks Simplifying the Challenge Summary
Chapter 3: Something Wicked This Way Comes
Wicked Problems Fast and Furious! From Gutenberg to Google The Gutenberg Fallout In Search of Innovation: The Holy Grail Why the Strategies and Tools for Innovation Aren't Working Culture Is the Constraint Leaders Overlook Recalibrating Expectations A Brief History of the Office Changing the Culture The Moneyball Approach to the Construction Industry Space as the Catalyst Safe-Fail Leadership for Managing Wicked Problems Success! Crossing the Divide
Part II: What You Must Know about the Workplace That's Coming
Chapter 4: What Every Leader Needs to Know about the Future
The Increasing Mobility of Work Transparent Organizations and Markets The Networked Intelligence of Buildings The Rock-Bottom Cost of Information Mining the Big Data of the Workplace Your Brain at Work From Wellness to Well-Being The Intelligent Workplace The Human Side to Technology
Chapter 5: What Every Executive Needs to Know about Millennials
Digital Natives and Digital Immigrants Tech-Savvy versus Digital Native The Signature Academy How Future Employees Will Get Things Done The Internet Is a Collaborative Infrastructure From Disruption to Liberation The Mosaic Generation—It's Complicated Invisible Diversity The Millennial Opportunity
Chapter 6: Changing Design from PUSH to PULL
Goodbye to Push Stuck in PUSH We Are Stuck in PUSH How to Move Away from PUSH
Part III: A New View of Space and Culture
Chapter 7: Using Space to Shape Culture
Leadership by Interruption and Disruption Changing Space Changes Culture Mollie: The Story of an Accidental Change Agent
Chapter 8: Social and Engaging Design
What Is Design Thinking? Design Is Now Complex Design Thinking for Leaders The Rush to Form A Human-Centered Approach The Sleepover Project Undercover Boss Emotional Intelligence
Part IV: Change Your Space—Transform Your Culture
Chapter 9: The Untapped Potential of the Workplace
Great Stories Mistakes
Chapter 10: They Did It, You Can Too
Future Travelers Cummins Inc. and Columbus, Indiana—Engagement with Stakeholders Google—Engagement by Design W. L. Gore & Associates—The Human Scale of Engagement CBRE—Smaller and Smarter Leads to Engagement GSA—Moving a Battleship through Engagement Red Hat—Open-Source Engagement Zappos—Scaling Engagement through Culture Cousins—Engagement through Integration Haworth HQ Renew—The Human Connection of Engagement Balfour Beatty, Washington, DC—Engaging the Process
Chapter 11: Break Out of Insanity
Proof of Concept for Case4Space Everyone Wants the Same Thing Change Your Culture Act Your Way into a New Mind-Set Listening for What Matters Make the Investment The New Common Sense
Epilogue: The Case4Space Approach Appendix A: Case4Space Core Team Appendix B: Image Recap of Key Events and Summit Sketch Notes Bibliography Acknowledgments Index End User License Agreement
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