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Index
Part IV Clarifying Expectations
Chapter 14 Functions
Chapter 15 Attributes
Chapter 16 Constraints
Chapter 17 Preferences
Chapter 18 Expectations
Part V Greatly Improving the Odds of Success
Chapter 19 Ambiguity Metrics
Chapter 20 Technical Reviews
Chapter 21 Measuring Satisfaction
Chapter 22 Test Cases
Chapter 23 Studying Existing Products
Chapter 24. Making Agreements
Chapter 25. Ending
Further Reading
Dedication
Acknowledgments
Bibliography
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