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Index
Preface
1 THE PROBLEM
What Do You Want Me to Do?
An unanswered question
An undiagnosed disease
Getting things done
Legacy thinking
The discipline of execution
A route map
2 THE CAUSE
The Three Gaps
Clausewitz and friction
Friction and nonlinearity
The three gaps
Quick recap
3 ELEMENTS OF A SOLUTION
Directed Opportunism
Culture change
Helmuth von Moltke and Auftragstaktik
From Auftragstaktik to mission command
From mission command to directed opportunism
Quick recap
4 THE KNOWLEDGE GAP
What and Why
Von Moltke on strategy
Strategy, planning, and preparing
Intent and main effort
Quick recap
5 THE ALIGNMENT GAP
Briefing and Backbriefing
Von Moltke writes a directive
Tracy’s dilemma
Structuring the organization
The story of Joe
Strategy briefing and backbriefing
Quick recap
6 THE EFFECTS GAP
Independent Thinking Obedience
Building the organization
Developing people
Drivers of behavior
Aligning processes
Keeping score
Quick recap
7 LEADERSHIP THAT WORKS
From Common Sense to Common Practice
The three levels
Strategy, tactics, and execution
The executive’s trinity
Impact
Conclusion
Appendix: On Strategy, 1871
A Template for Strategy Briefing
Notes
Bibliography
Index
Acknowledgments
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