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Index
Implementing Microsoft Dynamics AX 2012 with Sure Step 2012
Table of Contents
Implementing Microsoft Dynamics AX 2012 with Sure Step 2012
Credits
About the Authors
About the Reviewers
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Preface
What this book covers
What you need for this book
Who this book is for
Conventions
Reader feedback
Customer support
Errata
Piracy
Questions
1. Installing and Setting up Sure Step
Installing Sure Step
Creating the Dynamics AX project
Engagement types (offerings)
Diagnostic phase offering
Implementation offering
Optimization offering
Project types
Rapid project type
Standard project type
Enterprise project type
Agile project type
Upgrade project type
Project initiation
Concluding pre-sales and sales activity
Document repository
Communication plan
Project hierarchy, communications, and meetings
Statement of Work and Project Charter
Functional Requirements Document
Non-functional requirements
Other documents
Work Breakdown Structure
WBS levels
Labor and materials tracking
Time logs
Initiating Cross Phase activities
Summary
2. The Diagnostic
Overlapping with the sales phase
Decision accelerators
Accelerated Proof of Concept (POC) with CRM online
Requirements and Process Review
Fit Gap and Solutions Blueprint
Proof of Concept
Architecture Assessment
Scoping Assessment
Business Case
Upgrade Assessment
Case study
Prototype
Initiating project management and governance
Multi-consultant diagnostics
Diagnostic review and Sign off
Vertical markets
Third party products
AXtension®
AxPact Additions
BI4Dynamics
Atlas
To-Increase
Dynamics Anywhere
Dynamics Software
Scalable ISV International
Red Maple™
Kick-offs
Summary
3. Planning the Infrastructure to Support Dynamics AX
When should you start planning infrastructure
Choosing a team
Key technologies and roles to consider
High Availability and Disaster Recovery
The database - Microsoft SQL Server
Choosing your server
Clustering: Active/Active versus Active/Passive
SQL Server edition
Application Object Server (AOS)
Microsoft SQL Server Reporting Services (SSRS)
Microsoft SQL Server Analysis Services (SSAS)
SharePoint and Search Server
Microsoft Lync
Active Directory
Dynamics AX Client and Office Add-in
Environments
LIVE (also called Production) environment
PRE-LIVE or UAT (User Acceptance Testing) environment
TEST environment
Development (DEV environment)
Real-world example
Summary
4. Installing the Dynamics AX Environments
Getting started
When to install your AX environments
Installing AX
Build order
Service accounts and admin rights
Checking the basics
SQL Server and the database role
Application Object Server
Web-based AX Components
SQL Server Reporting Services
SQL Analysis Services
AX Client and Office Add-ins
Running AX for the first time
Post checklist tasks
Installing other environments
Copying the LIVE database
Installing roles
Summary
5. Business Requirements Analysis
Overlap with the Diagnostic
Process or functional analysis
Business process engineering/reengineering and diagramming
Best practices
Master and subprocess list
Workshops and documentation
Project team training
Partner team
Customer teams
Rebudgeting the project
Budget structure
Sample project
Summary
6. AX Setup
System-wide configuration
Configuration keys
Number sequences
Address setup
Document management
Companies and organizations
Financial dimensions
Financial dimensions in action – a practical example
Using a traditional ledger structure
Using financial dimensions
Deciding on dimensions
What analysis is really required at General Ledger level
Adding dimensions that reference other tables
Setting dimensions programmatically
Dimension validation
Module configuration
General Ledger
Sales ledger
Purchase ledger
Product management
Human resources and users
Summary
7. Integration
Identifying integration
Accessing integration
Technologies
Planning
Testing
Test environments
Resourcing
Scope of testing
Summary
8. Harnessing the Power of Standard AX Features
Understanding Workflow in AX
Advanced filters
Cues
Creating a user-defined cue
Alerts
Personalization
Understanding the capabilities of personalization
Personalization versus development
Using personalization appropriately
Security
Summary
9. Designing and Developing the Solution
Understanding the impact of change
Understanding the AX architecture
Understanding the impact on upgrades
Deciding what to change
Planning the development
Functional Design Document (FDD)
Technical Design Document (TDD)
Process test scenarios
Solution Design Document (SDD)
Practical advice for the Development phase
Estimating development timescales
Organizing developments into builds
Creating a development plan
Managing environments
Transferring model stores
Exporting AOT projects
Exporting Models
Summary
10. Reports, Document Layouts, and Business Intelligence
The difference between Reports, Document layouts, and Business Intelligence
Reports
Document layouts
Business Intelligence
Analysing and planning system output
Diagnostic phase
Design phase
Document layouts
Reports
Business Intelligence
Delivery phase
Document layouts
Reports
Business Intelligence
Word and Excel Add-ins
Summary
11. Deployment Phase
Getting ready to deploy
End user training and user acceptance testing
Security
Data migration
Training
Training best practices
Training prerequisites
Task recorder
Operational guidelines
Training materials
Computer-based training and video
Training feedback and monitoring
Post training
Evaluating what else is out there
Testing
Unit testing
Build testing
User acceptance testing
Go live
Production environment
Stakeholder communications
Real world example
Summary
12. Project Governance and Quality Assurance
Project Governance and Delivery Review
Project Lifecycle reviews
Phase-by-phase Assessment Overview
Project Major Deliverables Assessment
Project Management Assessment review
Tiered governance
Stage boundaries
Formalities in Project Governance
Minimum toolset
Audit Requirements
Project Closure Review
Real world example
Quality Assurance
Summary
13. Operation Phase
Activities within the Operation phase
Project Planning
Project Planning – Monitoring & Controlling
Risk Management
Scope Management
Issue Management
Timescale Management
Cost Management
Resource Management
Communication Management
Quality Management
Project Planning – Project Closure
Outstanding items
Additional training
Documentation
Lessons Learned
Tollgate Review
Celebrate
Transition Solution to Support
Go-live support
Support and Change Request Management
Resource Management
Ongoing support
Issue and Support Logging
Operation Validation
Future phases
AX communities and resources online
AX user group
LinkedIn
Dynamics World
Mibuso
Microsoft CustomerSource
Real world example
Summary
Index
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