Work and Occupational Psychology by Lewis, Rachel -- Read -- Imperial Library of Trantor

Index

Halftitle Page Title Page Copyright Page Contents Preface: How this book is structured About the editors and contributors Companion website Part I Introduction to work and Occupational Psychology

1 What is Occupational Psychology?

Introduction A brief history of Occupational Psychology The changing nature of Occupational Psychology Key changes to the work environment Contemporary Occupational Psychology What is Occupational Psychology’s unique selling point? Summary

2 What are Occupational Psychologists?

3 Ethical and research skills you will need as an Occupational Psychologist

Introduction Considering ethics Considering ethics: the BPS approach What are the ethical skills you will need as a practitioner? Considering ethics – group project Considering research Research methods and designs Explaining different research methods/designs Conducting a literature review The use of analytical procedures in research The importance and use of statistics in Occupational Psychology Definition of key terms The role of qualitative techniques in Occupational Psychology Summary

Part II Key areas in Occupational Psychology

4 Employee relations and motivation

Introduction Employee relations Engagement and motivation at work Managing diversity at work Conflict Workplace bullying Summary

5 Counselling and personal development

Introduction The psychology of work Definition and meaning of work Unemployment and redundancy Retirement The challenge of achieving equal treatment Careers Personal development Theories of occupational choice and career development Help in the choice process: methods and approaches Counselling Counselling at work Professional issues Coaching/mentoring Managing conflict Challenges of practicing counselling in organisations and the three cornered contract Summary

6 Career development and appraisal

Introduction What do we mean by career development? Organisational perspectives on career development Effective performance appraisal The use of 360-degree feedback: a contentious issue in career development Personality assessment and career development Best practice guidelines The impact of bias in career development and appraisal Career development and appraisal in the new world Summary

7 Design of environments and work: health, safety and well-being

Introduction Occupational health and safety management: the legal context Health and safety: important concepts Job design and occupational health and safety Concept of organisational behaviour Organisational behaviour and stress Work stress Designing workplaces to promote good health and well-being The effectiveness of interventions Summary

8 Organisational development and change

Introduction Fundamental issues in organisational development and change A systems perspective on organisations What makes an organisation effective? Different types of organisational structures Deciding on an organisational structure Factors that affect what happens within organisational structures The need for organisational development interventions Theoretical models of organisational change and their importance Change implementation models How the change process leads to increased organisational effectiveness Hard and soft systems model of change What do Occupational Psychologists change to improve effectiveness? Summary

9 Selection and assessment

Introduction Selection systems in organisations Selection as a predictor of job performance Selection as a two-way social process The role of job analysis in selection and assessment Deriving person specifications and job descriptions Assessment methods Selection assessment methods Principles for designing assessment methodologies Diversity and fairness issues in selection Candidate/applicant experiences of selection and assessment Contemporary issues in selection and assessment Summary

10 Training

Introduction Learning and related concepts at work The training cycle Training needs analysis Training aims and objectives Methods of training and development Information presentation and analysis approaches Team training and development Evaluation Training evaluation models Assessing the value of training Factors influencing short-term and long-term effectiveness (transfer of training) Summary

11 Automation and human–machine interaction

Introduction History and background of automation and HMI Human and computer interaction (HCI) Learning and the performance of people in automation and HMI Organisations as systems Human error The future of automation and HMI Summary

Part III Considering the future

12 Emerging trends and future directions in Occupational Psychology

Introduction What might the UK look like in 2020? Recession and current financial/political situation Emerging and future directions of work and Occupational Psychology Summary

13 Future directions for Occupational Psychologists

Introduction What roles will Occupational Psychologists increasingly occupy? What skills will Occupational Psychologists need in the future? Using this information proactively Summary

Author index Subject index