The Lean Handbook · A Guide to the Bronze Certification Body of Knowledge by Manos, Anthony -- Read -- Imperial Library of Trantor

Index

Foreword Preface

Welcome to the Lean Handbook Not an Exam Preparation Manual Many Voices and Many Styles

Acknowledgments A Brief History of the Lean Certification Body of Knowledge

How It Started Kaizen Blitz Week Updated Version of the BOK The Future of the BOK

Special Dedication Prologue Contributing Authors and Editors

Contributing Authors Editors

Module 1

Cultural Enablers

1.1

Principles of Cultural Enablers

1.1.1. Respect for the Individual 1.1.2. Humility References

1.2

Processes for Cultural Enablers

1.2.1. Planning & Deployment 1.2.2. Create a Sense of Urgency 1.2.3. Modeling the Lean Principles, Values, Philosophies 1.2.4. Message Deployment—Establishing Vision and Direction 1.2.5. Integrating Learning and Coaching 1.2.6. People Development—Education, Training & Coaching 1.2.7. Motivation, Empowerment & Involvement 1.2.8. Environmental Systems 1.2.9. Safety Systems References

1.3

Cultural Enabler Techniques and Practices

1.3.1. Cross Training 1.3.2. Skills Assessment 1.3.3. Instructional Goals 1.3.4. On-the-Job Training 1.3.5. Coaching & Mentoring 1.3.6. Leadership Development 1.3.7. Teamwork 1.3.8. Information Sharing (Yokoten) 1.3.9. Suggestion Systems References

Module 2

Continuous Process Improvement

2.1

Principles of Continuous Process Improvement

2.1.1. Process Focus 2.1.2. Identification and Elimination of Barriers to Flow 2.1.3. Match Rate of Production to Level of Customer Demand—Just-in-Time 2.1.4. Scientific Thinking 2.1.5. Jidoka 2.1.6. Integrate Improvement with Work 2.1.7. Seek Perfection References

2.2

Continuous Process Improvement Systems

2.2.1. Visual Workplace* 2.2.2. Lot Size Reduction 2.2.3. Load Leveling 2.2.4. 3P Production Process Preparation 2.2.5. Total Productive Maintenance (Including Predictive) 2.2.6. Standard Work 2.2.7. -Built--in Feedback 2.2.8. Strategic Business Assessment 2.2.9. Continuous Improvement Process Methodology 2.2.10. Quality Systems 2.2.11. Corrective Action System 2.2.12. Project Management 2.2.13. Process Design 2.2.14. Pull System 2.2.15. Knowledge Transfer References

2.3

Continuous Process Improvement Techniques & Practices

2.3.1. Work Flow Analysis 2.3.2. Data Collection and Presentation 2.3.3. Identify Root Cause 2.3.4. Presenting Variation Data 2.3.5. Product and Service Design 2.3.6. Organizing for Improvement 2.3.7. Countermeasure Activities 2.3.8. Supply Processes External 2.3.9. Supply Processes Internal References

Module 3

Consistent Lean Enterprise Culture

3.1

Principles of Consistent Lean Enterprise Culture

3.1.1. Systemic Thinking 3.1.2. Constancy of Purpose 3.1.3. Social Responsibility References

3.2

Processes for Developing Consistent Lean Enterprise Culture

3.2.1. Enterprise Thinking 3.2.2. Policy Deployment/Strategy Deployment References

3.3

Consistent Enterprise Culture Techniques & Practices

3.3.1. A3 3.3.2. Catchball 3.3.3. Redeployment of Resources

Module 4

Business Results

4.1

Principles of Business Results

4.1.1. Create Value First to Drive Performance References

4.2

Measurement Systems

4.2.1. Measurement 4.2.2. Goal and Objective Setting 4.2.3. Analysis—Understand What Moves the Dial on Measures 4.2.4. Reporting References

4.3

Key Lean Related Measures

4.3.1. Quality 4.3.2. Delivery 4.3.3. Cost 4.3.4. Financial Impact 4.3.5. Competitive Impact References

Appendix A

Lean Certification Body of Knowledge

Appendix B

Recommended Reading for Lean Certification Exam Preparation

Lean Knowledge Certificate & Lean Bronze Certification Recommended Reading Lean Silver Certification Recommended Reading Lean Gold Certification Recommended Reading

Appendix C

Lean Glossary of Terms

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