Consumer Vulnerability by Piacentini, Maria,Dunnett, Susan,Hamilton, Kathy -- Read -- Imperial Library of Trantor

Index

Cover Half Title Title Page Copyright Page Table of Contents List of illustrations List of contributors Acknowledgement 1. Introduction

Language matters Relationship matters Context matters References

Part I: Mapping the domain of consumer vulnerability

2. Consumer vulnerability: foundations, phenomena, and future investigations

Approaches to vulnerability analysis Future research on vulnerability Concluding remarks References

3. An inclusive approach to consumer vulnerability: exploring the contributions of intersectionality

Introduction A brief overview of the intersectionality paradigm Analyzing consumer vulnerability through an intersectional lens Recommendations and conclusion Notes References

4. A story of The Uncondemned: seeking justice and empowerment in marketed representations of vulnerability

Letters and words: testimonies and interviews of victims Representation and vulnerability Creation and consumption: documentaries Truth, knowledge, and representation Development of The Uncondemned Justice and dialogue Conclusion References

5. Asking for trouble: reflections on researching bereaved consumers

Vulnerability and sensitivity Beneficence and respect Rapport, reciprocity, and self-disclosure References

6. Consumer vulnerability is market failure

Introduction Vulnerable groups and ‘the rest’ Market failure The poverty premium Regulators Companies Civil society Government Consumers Conclusion Notes References

Part II: Consumer vulnerability and key life stages

7. Children as vulnerable consumers

Introduction Watching, wanting and well-being Conclusion Areas for further research References

8. Consuming childhood grief

Introduction Childhood grief Consumption and consumer culture in a grieving toddler’s life Experiencing grief Expressing grief Escaping grief Sharing grief Continuing bonds Conclusions Acknowledgement References

9. An adolescent-centric approach to consumer vulnerability: new implications for public policy

Introduction Youth consumer vulnerability in the literature Exploring adolescent consumer vulnerability through an ethnographic approach The meanings of consumer vulnerability from an adolescent perspective Public policy implications Conclusion References

10. Care leavers’ transitions to adulthood: challenges to self in adapting to new consumer roles

Introduction Life transitions: changing social roles and self identity Transition to adulthood Research method Findings Discussion and conclusion Note References

11. Older people: citizens in a consumer society

Introduction Older people in society The interplay of perceptions of older people as vulnerable and as consumers Older people interacting with service providers: what do we call them? The mechanics of participation A continuing dialogue References

Part III: Consumer vulnerability, health and wellbeing

12. Health shocks, identity and consumer vulnerability

Introduction The scope and nature of health challenges Methods Analysis What: consumption before and after When: what is going to happen in the future? Who: continuity and alienation between the before and after self Conclusion References

13. Social exclusion: a perspective on consumers with disabilities

Introduction Consumers with abilities and disabilities Social inclusion and exclusion Examining inclusion and exclusion The Ability/Inclusion Matrix Illustrations and analysis Discussion References

Part IV: Consumer vulnerability, poverty and exclusion

14. Towards an understanding of religion-related vulnerability in consumer society

Introduction Religion matters Setting forth the examples Towards a conceptualisation Religion in contemporary society Prevailing ‘trends’ and ‘forces’ in the landscape of religion Vulnerability in consumer society Conclusion References

15. Descent into financial difficulty and the role of consumer credit

Introduction Method How do low-income households fall into financial difficulty? The role of credit in financial difficulty Discussion and conclusions Notes References

16. Poverty, shame and the vulnerable consumer

The relevance of shame Cultural representations of the ‘vulnerable consumer’ The temporality of the ‘vulnerable consumer’ The lived experiences of the ‘vulnerable consumer’ Responses to shame Conclusions References

17. Poverty-proofing the school day

Introduction: child poverty and schooling ‘Poverty-proofing the school day’ Summary Note References

Index

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