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Index
Cover Page
Title Page
Copyright
CONTENTS
INTRODUCTION
CHAPTER 1: WHAT IS STRATEGY?
WHAT STRATEGY IS
WHY STRATEGY IS IMPORTANT
THE BASIC STRATEGY QUESTIONS
ANSWERING THE QUESTIONS
CHAPTER 2: FROM THE OUTSIDE
DEFINING INDUSTRY BOUNDARIES
SEGMENTATION
HOW TO SEGMENT
DEVELOPING ALTERNATIVE SEGMENTATIONS
PICKING A USEFUL SEGMENTATION
INDUSTRY ATTRACTIVENESS
THE FIVE FORCES
ISSUES WITH USING THE FIVE FORCES FRAMEWORK
THE MACRO-ENVIRONMENT
CHAPTER 3: FROM THE INSIDE
CREATING VALUE FOR CUSTOMERS
EVALUATING CUSTOMER VALUE CREATION
THE IMPORTANCE OF COMPETITIVE ADVANTAGE
DIFFERENT WAYS TO EVALUATE ADVANTAGE
EVALUATING COST AND CUSTOMER VALUE ADVANTAGE
EVALUATING POSITIONAL SOURCES OF ADVANTAGE
EVALUATING CAPABILITIES
ARE WE WINNING?
THE VALUE CHAIN
DEFINING THE MISSION AND OBJECTIVES
STAKEHOLDER ANALYSIS
SUMMARISING THE OVERALL SITUATION
A REALITY CHECK: WHAT IS ACTUAL PERFORMANCE?
CHAPTER 4: EVOLUTION
TRICKY UNCERTAINTY
OVERALL APPROACHES TO DEALING WITH UNCERTAINTY
GENERATING A LIST OF POTENTIAL UNCERTAINTIES
SCENARIOS
MODELLING EVOLUTION
BROADER TRENDS
INDUSTRY ANALOGIES
BEHAVIOUR
PRIORITISING UNCERTAINTIES
CHAPTER 5: ISSUES AND OPTIONS
THE POWER OF FRAMING
GENERATING NEW FRAMES
NARROWING THE FRAME
GENERATING OPTIONS
GENERATING OPTIONS FROM THE BOTTOM UP
GENERATING OPTIONS USING STRATEGY TOOLS AND FRAMEWORKS
GENERATING OPTIONS USING GENERIC STRATEGIES
GENERATING OPTIONS THAT DEAL WITH UNCERTAINTY
GENERATING CUNNING OPTIONS
EVALUATING OPTIONS
EVALUATING FEASIBILITY
EVALUATING RISK/RETURN
ITERATING
CHAPTER 6: THE PRIORITIES
THE FULL MONTY APPROACH
THE QUICK-AND-DIRTY APPROACH
THE FUTURE THINKING APPROACH
THE ISSUES APPROACH
THE OPTIONS APPROACH
THE TEST-AND-LEARN APPROACH
ONE MORE APPROACH: INTUITIVE BOUNCING
HOW TO PICK THE RIGHT APPROACH
CHAPTER 7: PROCESS
DEFINING THE AMBITION
PRECISION
THE FALLIBLE BRAIN
IMPROVING OBJECTIVITY WITH PROCESS AND PEOPLE
WHEN TIME IS SHORT...
THE STRATEGY TEAM
BRINGING THE DESIGN TOGETHER
INDIVIDUAL BIASES
FINE TUNING THE PROCESS
CHAPTER 8: ENGAGEMENT
WHAT STRATEGY ENGAGEMENT IS
WHY COLLABORATIVE ENGAGEMENT IS IMPORTANT
HOW TO ENGAGE THE ORGANISATION COLLABORATIVELY IN CREATING OPTIONS
PRACTICAL TIPS ON GENERATING ENGAGEMENT
SHARING FINDINGS
ENGAGING THE ORGANISATION IN CHOOSING AN OPTION
WHY ENGAGEMENT DOESN'T STOP AT THE DECISION
WHEN A MORE COLLABORATIVE APPROACH IS IMPORTANT
LEADERSHIP AND CULTURE
ON YOUR WAY
ACKNOWLEDGEMENTS
INDEX
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