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Index
Dedication
Title
Copyright
Contents
List of Figures
Glossary of Terms
Corporate Social Responsibility Terms
Strategy Terms
Foreword to the Second Edition
Preface
Why Corporate Social Responsibility Matters
Corporate Social Responsibility
Plan of the Book
The Strategic CSR Web Site: http://www.sagepub.com/StrategicCSR/Notes and References
Acknowledgments
PART I STRATEGIC CORPORATE SOCIAL RESPONSIBILITY
1. What Is CSR?
Corporate Social Responsibility
Corporate Strategy and CSR
The Evolution of CSR
The Culture and Context
A Moral Argument for CSR
A Rational Argument for CSR
An Economic Argument for CSR
Why Is CSR Important?
Why Is CSR Increasingly Relevant Today?
Growing Affluence
Ecological Sustainability
Globalization
The Free Flow of Information
Brands
Beyond Trends
Questions for Discussion and Review
Notes and References
2. Corporate Strategy: A Stakeholder Perspective
What Is Strategy?
Competing Strategy Perspectives
The Resources Perspective
Limitations of the Resources Perspective
The Industry Perspective
Limitations of the Industry Perspective
A Stakeholder Perspective
Prioritizing Stakeholders
The Integration of Strategy and CSR
Combining the Resources and Industry Perspectives
Integrating CSR
Strategic CSR
A CSR Perspective
Core Operations
A Stakeholder Perspective
Medium to Long Term
A Stakeholder Perspective in Action
Questions for Discussion and Review
Notes and References
3. How Much Does CSR Matter?
CSR: A Corporate Responsibility?
Milton Friedman Versus Charles Handy
CSR: A Stakeholder Responsibility?
Do Stakeholders Care?
Stakeholder Advocacy
Intention Versus Reality
The Walmart Conundrum
Is Walmart Good for Society?
Prices
Suppliers
Jobs
Competitors
Quality and Variety
Walmart Is No. 1 … Today
Walmart and Sustainability
So How Much Does CSR Matter?
CSR in Implementation
Questions for Discussion and Review
Notes and References
4. The Strategic Context of CSR
CSR Through a Strategic Lens
Firm Strategy and the CSR Filter
Competencies
Strategy
Structure
The CSR Filter
A Firm’s Environmental Context
The Five Driving Forces of CSR
CSR and Growing Affluence
CSR and Ecological Sustainability
CSR and Globalization
CSR and the Free Flow of Information
CSR and Brands
The Market for Social Responsibility
The CSR Price Premium
Greenwashing—Abuse of the Market for CSR
Strategic CSR
Implementing CSR
Questions for Discussion and Review
Notes and References
5. Implementation: The Integration of CSR Into Strategy and Culture
The CSR Threshold
Variation Among Companies
Variation Among Industries
Variation Among Cultures
CSR—An Integral Aspect of the Firm?
Implementation: Short to Medium Term
From the Top Down
CSR Officer
CSR Vision
Measurement and Rewards
CSR Audit and Report
Code of Conduct
CSR Ombudsman
Organizational Structure
Implementation: Medium to Long Term
Stakeholder Involvement
Manage the Message
Corporate Governance
Corporate Activism
Implementation: Building CSR Into the Organizational Culture
From a Strategic Perspective: Planning
From a Firm Perspective: Action
Questions for Discussion and Review
Notes and References
PART II CSR: ISSUES AND CASE STUDIES
Part II Structure
Issues and Case Studies
6. Organizational Issues and Case Studies
Corporate Charters Federalization
Corporate Governance Split CEO/Chair
Employee Relations Timberland
Executive Compensation Stock Options
Shareholder Activism SRI Funds
Social Entrepreneurship The Body Shop
The Corporation Primark Versus Marks & Spencer
Wages McDonald’s
Notes and References
7. Economic Issues and Case Studies
Fair Trade Starbucks
Finance Citigroup
Financial Crisis Countrywide
Microfinance Grameen Bank
Patents AIDS
Product Safety Monsanto
Profit One Laptop Per Child (OLPC)
Supply Chain Nike
Notes and References
8. Societal Issues and Case Studies
Accountability ISO 26000
Compliance Paper Versus Plastic
Environmental Sustainability e-waste
Ethics Ethics and Compliance Officers
Media CNN
NGOs Product (RED)
Religion Islamic Finance
Stakeholder Relations Ben & Jerry’s
Notes and References
Subject Index
Company Index
About the Authors
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