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Index
Dedication Title Copyright Contents List of Figures Glossary of Terms
Corporate Social Responsibility Terms Strategy Terms
Foreword to the Second Edition Preface
Why Corporate Social Responsibility Matters Corporate Social Responsibility
Plan of the Book The Strategic CSR Web Site: http://www.sagepub.com/StrategicCSR/Notes and References Acknowledgments PART I STRATEGIC CORPORATE SOCIAL RESPONSIBILITY
1. What Is CSR?
Corporate Social Responsibility Corporate Strategy and CSR The Evolution of CSR The Culture and Context A Moral Argument for CSR A Rational Argument for CSR An Economic Argument for CSR Why Is CSR Important? Why Is CSR Increasingly Relevant Today?
Growing Affluence Ecological Sustainability Globalization The Free Flow of Information Brands
Beyond Trends Questions for Discussion and Review Notes and References
2. Corporate Strategy: A Stakeholder Perspective
What Is Strategy? Competing Strategy Perspectives The Resources Perspective
Limitations of the Resources Perspective
The Industry Perspective
Limitations of the Industry Perspective
A Stakeholder Perspective Prioritizing Stakeholders The Integration of Strategy and CSR
Combining the Resources and Industry Perspectives Integrating CSR
Strategic CSR
A CSR Perspective Core Operations
A Stakeholder Perspective Medium to Long Term A Stakeholder Perspective in Action Questions for Discussion and Review Notes and References
3. How Much Does CSR Matter?
CSR: A Corporate Responsibility?
Milton Friedman Versus Charles Handy
CSR: A Stakeholder Responsibility?
Do Stakeholders Care? Stakeholder Advocacy Intention Versus Reality
The Walmart Conundrum Is Walmart Good for Society?
Prices Suppliers Jobs Competitors Quality and Variety
Walmart Is No. 1 … Today Walmart and Sustainability So How Much Does CSR Matter? CSR in Implementation Questions for Discussion and Review Notes and References
4. The Strategic Context of CSR
CSR Through a Strategic Lens Firm Strategy and the CSR Filter
Competencies Strategy Structure The CSR Filter
A Firm’s Environmental Context The Five Driving Forces of CSR
CSR and Growing Affluence CSR and Ecological Sustainability CSR and Globalization CSR and the Free Flow of Information CSR and Brands
The Market for Social Responsibility
The CSR Price Premium Greenwashing—Abuse of the Market for CSR Strategic CSR
Implementing CSR Questions for Discussion and Review Notes and References
5. Implementation: The Integration of CSR Into Strategy and Culture
The CSR Threshold
Variation Among Companies Variation Among Industries Variation Among Cultures
CSR—An Integral Aspect of the Firm? Implementation: Short to Medium Term
From the Top Down CSR Officer CSR Vision Measurement and Rewards CSR Audit and Report Code of Conduct CSR Ombudsman Organizational Structure
Implementation: Medium to Long Term
Stakeholder Involvement Manage the Message Corporate Governance Corporate Activism
Implementation: Building CSR Into the Organizational Culture
From a Strategic Perspective: Planning From a Firm Perspective: Action
Questions for Discussion and Review Notes and References
PART II CSR: ISSUES AND CASE STUDIES
Part II Structure Issues and Case Studies 6. Organizational Issues and Case Studies
Corporate Charters Federalization Corporate Governance Split CEO/Chair Employee Relations Timberland Executive Compensation Stock Options Shareholder Activism SRI Funds Social Entrepreneurship The Body Shop The Corporation Primark Versus Marks & Spencer Wages McDonald’s Notes and References
7. Economic Issues and Case Studies
Fair Trade Starbucks Finance Citigroup Financial Crisis Countrywide Microfinance Grameen Bank Patents AIDS Product Safety Monsanto Profit One Laptop Per Child (OLPC) Supply Chain Nike Notes and References
8. Societal Issues and Case Studies Accountability ISO 26000 Compliance Paper Versus Plastic Environmental Sustainability e-waste Ethics Ethics and Compliance Officers Media CNN NGOs Product (RED) Religion Islamic Finance Stakeholder Relations Ben & Jerry’s Notes and References
Subject Index Company Index About the Authors
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