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Index
Title
Copyright
Acknowledgments
Contents
Foreword
PART ONE
Life and Relationships
What Is Civility?
Respect in Action
Happiness and the Mind
How Do We Learn to Love?
Civility and Self-Expression
Nice Guys Finish Last. Or Do They?
The Science of Love and Social Support 28
About the Rules
PART TWO THE RULES
1. Pay Attention
2. Acknowledge Others
3. Think the Best
4. Listen
5. Be Inclusive
6. Speak Kindly
7. Don’t Speak Ill
8. Accept and Give Praise
9. Respect Even a Subtle “No”
10. Respect Others’ Opinions
11. Mind Your Body
12. Be Agreeable
13. Keep It Down (and Rediscover Silence)
14. Respect Other People’s Time
15. Respect Other People’s Space
16. Apologize Earnestly
17. Assert Yourself
18. Avoid Personal Questions
19. Care for Your Guests
20. Be a Considerate Guest
21. Think Twice Before Asking for Favors
22. Refrain from Idle Complaints
23. Accept and Give Constructive Criticism
24. Respect the Environment and Be Gentle to Animals
25. Don’t Shift Responsibility and Blame
PART THREE
Culture Shock
Striking Through the Form to the Substance
I Did It My Way
Authority on the Wane
The Age of the Self
Living Among Strangers
The Drive to Achieve
Stress
How We Play the Game
Two Sides of the Coin
What to Do
Notes
Suggestions for Further Reading
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