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Index
Cover
Title Page
Copyright
Dedication
Contents
Introduction
Prologue: The Hotdog Incident
CHAPTER 1: The Rudeness Effect
CHAPTER 2: Going Viral
CHAPTER 3: Bad Manors
CHAPTER 4: Lip Service
CHAPTER 5: Rudeness and Power
CHAPTER 6: Rudeness and the Sexes
CHAPTER 7: Rudeness and Outrage
CHAPTER 8: Rude Health
CHAPTER 9: Rudeness and Revenge
CHAPTER 10: The Troll
CHAPTER 11: Rude Rage
CHAPTER 12: Lost in Translation
CHAPTER 13: Juvenile Behaviors
CHAPTER 14: Policing Rudeness
CHAPTER 15: Rude by Nature
CHAPTER 16: Sense and Incivility
CHAPTER 17: The Honesty Clause
CHAPTER 18: Rude to the End
Acknowledgments
The Wallace Report
Notes
About the Author
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