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Imperial Library
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Index
Cover
Title Page
Endorsements
Copyright
Dedication
Contents
Foreword
Preface
Chapter 1: Sticking Together or Coming Apart
Chapter 2: Blue Screen of Death: The Difficulty of Leading Five Generations
Chapter 3: Getting Unstuck: Five Steps for Leading through the Twelve Generational Sticking Points
Part 1: Ghost Stories: Understanding the Five Generations
Introduction: Telling Ghost Stories
Chapter 4: Traditionalists: Keep Calm and Carry On
Chapter 5: Baby Boomers: Do Your Own Thing
Chapter 6: Generation X: Get Real
Chapter 7: Millennials: Can We Fix It? Yes, We Can!
Chapter 8: Gen Z: You Do You
Part 2: Sticking Points: How to Get Five Generations Working Together in the Twelve Places They Come Apart
Introduction: Decoding the Generations
Chapter 9: Communication
Chapter 10: Decision-Making
Chapter 11: Dress Code
Chapter 12: Feedback
Chapter 13: Fun at Work
Chapter 14: Knowledge Transfer
Chapter 15: Loyalty
Chapter 16: Meetings
Chapter 17: Policies
Chapter 18: Respect
Chapter 19: Training
Chapter 20: Work Ethic
Conclusion
Acknowledgments
About the Author
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