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Index
Cover
Title Page
Copyright
Contents
Leadership Is a Conversation
The Surprising Power of Questions
A Second Chance to Make the Right Impression
The Art of Giving and Receiving Advice
Find the Coaching in Criticism
Visualizations That Really Work
What Managers Need to Know About Social Tools
Be Yourself, But Carefully
How to Preempt Team Conflict
Getting to Sí, Ja, Oui, Hai, and Da
Cultivating Everyday Courage
About the Contributors
Index
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