Log In
Or create an account ->
Imperial Library
Home
About
News
Upload
Forum
Help
Login/SignUp
Index
Title Page
Copyright Page
Epigraph
Introduction
A Quick Fly-Over
Definitions
Prologue
Chapter 1 - Living in an X-Problem World
Cranking Up the Innovation Engine
Wicked Problems
X-Problems
Chapter 2 - The Innovation X Framework
Immersion
Convergence
Divergence
Adaption
All for One, One for All
Core Insights
Chapter 3 - Immersion
Don’t Aggregate to Death
Pay Attention to Your Peripheral Vision
Multi-Vector Research
Immersion Tools
Immersion Synthesis
Chapter 4 - Convergence
Defining Convergence
Touchpoints and Ecosystems
Convergence and Sustainability
Chapter 5 - Divergence
Mapping the Domain
Toolbox-Driven Divergence
Complementary Products Divergence
Ecosystem Divergence
Chapter 6 - Adaption
The Prius as Hero
Adaption to Deal with Emergence
Flexibility
Feedback Loops
Chapter 7 - Strategy
Managing an Innovation Portfolio
Practice Wasteful Innovation
Plant Seeds, Not Forests
Experience Performance and Competitiveness
Chapter 8 - Organization
Organizing for Immersion
Organizational Implications of Convergence
Organizational Implications of Divergence
Organizational Implications of Adaption
Chapter 9 - Truths
Truth 1: Customer experience is everyone’s business
Truth 2: Not everything that counts can be counted, and not everything that can ...
Truth 3: Talent matters
Truth 4: It starts at the top
Notes
Bibliography
Acknowledgements
About the Author
Index
← Prev
Back
Next →
← Prev
Back
Next →