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Index
Title Page Copyright Page Contents List of Figures List of Tables List of Contributors Preface 1 Introduction PART I NPM PROCESSES: DRIVING FORCES
2 Basic NPM Ideas and their Development 3 The Political-Administrative Design of NPM 4 The Relevance of Culture for NPM 5 New Public Organisations: A Revivalist Movement
PART II CONVERGENCE AND DIVERGENCE AMONG COUNTRIES
6 NPM in Anglo-Saxon Countries 7 Public Management Reform in Continental Europe: National Distinctiveness 8 NPM in Scandinavia 9 NPM in Asian Countries
PART III SECTOR STUDIES
10 Healthcare States and Medical Professions: The Challenges from NPM 11 NPM, Network Governance and the University as a Changing Professional Organization 12 NPM Ideas and Social Welfare Administration 13 Utility Regulation and NPM
PART IV NPM FEATURES
14 Structural Devolution to Agencies 15 Managing Performance and Auditing Performance 16 Managerialism and Models of Management 17 Privatization 18 A Transformative Perspective on Public–Private Partnerships
PART V EFFECTS AND IMPLICATIONS OF NPM
19 NPM and the Search for Efficiency 20 Unions, Corporatist Participation and NPM 21 NPM: Restoring the Public Trust through Creating Distrust? 22 Scientization 23 An Aftermath of NPM: Regained Relevance of Public Values and Public Service Motivation 24 Serving the Public? Users, Consumers and the Limits of NPM 25 Responses to NPM: From Input Democracy to Output Democracy 26 Normativity and NPM: A Need for Some Theoretical Coherence
PART VI NPM AND BEYOND
27 Beyond NPM? Some Development Features 28 Reinventing Weber: The Role of Institutions in Creating Social Trust 29 Public Governance and Public Services: A ‘Brave New World’ or New Wine in Old Bottles?
References Index
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