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Index
Cover
Title page
Copyright
Dedication
Acknowledgments
About the Author
Introduction
What You Need to Run Skype for Business Server 2015
What’s Inside
The Mastering Series
Conventions Used in This Book
How to Contact the Author
Part 1 Fundamentals
Chapter 1 What’s in Skype for Business?
Understanding the Skype for Business Client
Understanding Skype for Business Server 2015
Understanding the Voice Capabilities
Understanding the Unified Communications Managed API Capabilities
The Bottom Line
Chapter 2 Standards and Protocols
Understanding SIP’s Origins
The Session Initiation Protocol in Depth
The Bottom Line
Chapter 3 Security
Securing External Access
Understanding Core Security
Providing Security Administratively
The Bottom Line
Chapter 4 Desktop Clients
User Clients
Client Configuration
Discovery and Connection
Persistent Chat Client
Conferencing Clients
Virtualized Clients
Legacy Clients
The Bottom Line
Chapter 5 Mobile Devices
Mobile Client Capability
Managing Mobile Clients
Deploying and Configuring Mobility on Skype for Business Server 2015
The Bottom Line
Chapter 6 Devices
USB Devices
IP Desk Phones
Meeting Room Devices
Video Endpoints
Integrating with Hardware Video Conferencing Platforms
The Bottom Line
Part 2 Getting Skype for Business Up and Running
Chapter 7 Planning Your Deployment
Capturing the Requirements
Understanding the Basics
Using the Capacity Planning Toolset
Installation Prerequisites
The Bottom Line
Chapter 8 Installation
Getting Up and Running with Skype for Business
Completing Post-deployment Tasks
Configuring External Access
Executing Enterprise Deployments
The Bottom Line
Chapter 9 Migration and Upgrades
Understanding Migration
Considering Client Pain Points
Migrating to Skype for Business
Upgrading to Skype for Business
The Bottom Line
Chapter 10 Online and Hybrid
Putting Skype for Business Online in Context
Understanding Hybrid Voice and Cloud PBX
Configuring for Office 365
Configuring Skype for Business Online for Hybrid
Implementing Cloud PBX
Migrating to Hosted Voicemail
The Bottom Line
Part 3 Administration
Chapter 11 Role-Based Access Control
Introducing RBAC
Understanding the Standard Roles
Creating New Roles
Manipulating Roles
The Bottom Line
Chapter 12 User Administration
User Configuration Basics
Understanding Skype for Business Policies
Manipulating Policies
Choosing the Right Policy for the Job
The Bottom Line
Chapter 13 Archiving and Monitoring
Deploying the Architecture
Configuring Policies
Deploying the Reporting Pack
Interpreting the Monitoring Server Reports
Monitoring Service with the Management Pack
Chapter 14 Planning for Adoption
Understanding the Power of UC
Introducing Skype for Business to Your Business
The Bottom Line
Chapter 15 Troubleshooting
Covering the Basics
Using Logging to Identify Problems
Advanced Troubleshooting Methods
The Bottom Line
Part 4 Voice
Chapter 16 Getting Started with Voice
The Backstory
Understanding the Voice Capabilities
Understanding the Voice Architecture
Configuring Enterprise Voice
The Bottom Line
Chapter 17 Call Admission Control
Understanding Call Admission Control
Designing for Call Admission Control
Configuring Call Admission Control
Identifying Calls on a Network
Reporting on Call Admission Control
The Bottom Line
Chapter 18 E9-1-1 and Location Information Services
Understanding E9-1-1
Configuring E9-1-1
Configuring Location Information
The Bottom Line
Part 5 Other Dependent Infrastructure
Chapter 19 Extended Voice Functionality
Setting Up Dial-in Conferencing
Defining Response Groups
Understanding Call Park
Configuring Unassigned Numbers
The Bottom Line
Chapter 20 SQL Server
Versions of SQL Server
Migrating SQL Server Databases to AlwaysOn Availability Groups
SQL Server Databases and Permissions
The Bottom Line
Chapter 21 Reverse Proxies, Load Balancers, and Gateways
Configuring Load Balancers
Implementing Reverse Proxies
Understanding Gateways
Integrating with Your PBX
The Bottom Line
Chapter 22 Exchange, SharePoint, and Office Web Application Server
Integrating Skype for Business with Exchange
Integrating Skype for Business with SharePoint
Integrating Skype for Business Server with Office Web Application Server
The Bottom Line
Chapter 23 Skype for Business 2015 Development
Understanding Development Options
Configuring the Infrastructure
The Bottom Line
Appendices
Appendix A The Bottom Line
Chapter 1: What’s in Skype for Business
Chapter 2: Standards and Protocols
Chapter 3: Security
Chapter 4: Desktop Clients
Chapter 5: Mobile Clients
Chapter 6: Devices
Chapter 7: Planning Your Deployment
Chapter 8: Installation
Chapter 9: Migration and Upgrades
Chapter 10: Online and Hybrid
Chapter 11: Role-Based Access Control
Chapter 12: User Administration
Chapter 13: Archiving and Monitoring Roles
Chapter 14: Planning for Adoption
Chapter 15: Troubleshooting
Chapter 16: Getting Started with Voice
Chapter 17: Call Admission Control
Chapter 18: E9-1-1 and Location Information Services
Chapter 19: Extended Voice Functionality
Chapter 20: SQL Server
Chapter 21: Reverse Proxies, Load Balancers, and Gateways
Chapter 22: Exchange, SharePoint, and Office Web Application Server
Chapter 23: Skype for Business 2015 Development
Appendix B Introduction to PowerShell, the Skype for Business Management Shell, and Regular Expressions
Why Use PowerShell?
Understanding Command Syntax
Managing Output
Running Scripts
Using Regular Expressions
Appendix C Using Persistent Chat Effectively
Introduction to Persistent Chat
Examples of Role-Based Solutions for Persistent Chat
Integrate your Systems
Examples of Industry-Based Solutions for Persistent Chat
Better “Unification” of Data
EULA
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