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Index
Cover Page Title Page Copyright Page Dedication Contents Foreword Introduction Part 1. Development by Modeling Effective Leadership
[1] Clarify Team Expectations [2] Model the Way [3] Recognize and Reward Achievement [4] Model Effective Confrontation [5] Provide Challenge and Support [6] Keep the Troops in the Loop [7] Check in with a Thought of the Day [8] Realize Your Team Is Your Customer [9] Use the Pygmalion Effect [10] Coach for Performance [11] Facilitate a Culture of Accountability [12] Tap into Their Passion, Unleash the Energy [13] Hold Standing One-on-Ones [14] Help Make Their Vision a Reality [15] Solidify Their Learning
Part 2. Development Through Skill Building
[16] Stretch Your Team—Always [17] Switch It Up [18] Have Them Lead the Team [19] Create Great Communicators [20] Grow Their Roles [21] Let Them Answer the “How” [22] Establish Action Learning Projects [23] Design a Department Retreat [24] Implement an Operating Calendar [25] Create a Culture of Benchmarking
Part 3. Development Through Conceptual Understanding
[26] Foster Critical Reflection [27] Host a Book/Article Club [28] Foster a Friendly Debate [29] Create an Organizational FAQ [30] Conduct a Quick Case Study [31] Bring in Support [32] Remain Focused on the Solutions, Not the Barriers [33] Conduct After-Action Reviews [34] Help Diagnose the Challenge—Technical or Adaptive? [35] Transfer School Work Back to Your Work
Part 4. Development Through Personal Growth
[36] Foster Growth Through Personal Development Plans [37] Capture and Share the Learning [38] Develop Emotional Intelligence [39] Facilitate Developmental Relationships [40] Encourage Service in the Community [41] Get Out in the Field [42] Coordinate an On-Boarding Process [43] Facilitate Cross-Departmental Problem Solving [44] Create Teachers and Leaders [45] Give Out the Monumental Assignment
Part 5. Development Through Feedback
[46] Create a Culture of Feedback [47] Set Aside Time for Self-Evaluation [48] Provide Development Through Assessment [49] Ask the Tough Questions [50] Capture the Learning from Hardships and Failure
Conclusion The LD50 Snapshot Notes Index About the Authors
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