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Index
Cover
Contents
Title Page
Dedication
Acknowledgements
Foreword by John Eales
Introduction
Section 1 – Preparing for the Journey
Chapter 1 – Demystifying Culture
Chapter 2 – The Journey at a Glance
Chapter 3 – Holding Up the Mirror
Chapter 4 – Defining the Culture You Want
Chapter 5 – Signing Up to the Journey
Section 2 – The Culture Development Plan
Chapter 6 – A Framework For Change
Chapter 7 – How to Change Your Own Behaviour
Chapter 8 – How to Change the Behaviour of Others
Chapter 9 – Cultural Enablers
Chapter 10 – Communication
Chapter 11 – The Process of Management
Section 3 – Special Circumstances
Chapter 12 – Managing Distinct Cultures Within the Whole
Chapter 13 – Mergers and Acquisitions
Chapter 14 – Growing Small and Medium Size Businesses
Chapter 15 – One Organisation’s Journey
Chapter 16 – The Onward Journey
Further Reading
About Mettle
Copyright
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