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Index
Acknowledgments
Preface
Introduction
Why This Book is Worth Your Time
Who Will Find Value in This Book
CHAPTER 1: What Are Smile Sheets For?
CHAPTER 2: Your Smile Sheets Suck!
CHAPTER 3: Smile Sheets Should Predict Training Effectiveness
CHAPTER 4: Smile Sheets Should Produce Actionable Results
CHAPTER 5: Smile-Sheet Question Quiz
CHAPTER 6: Candidate Questions For A Performance-Focused Smile Sheet
CHAPTER 7: Delayed Smile Sheets
CHAPTER 8: How To Present Your Smile-Sheet Results
CHAPTER 9: Making This Happen
Epilogue: Audacity for the Future of the Workplace Learning Field
References
About the Author
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