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Index
Cover Foreword Acknowledgments and Preface Introduction
The Scholar and the Student Using This Book as a Social Engineer
Part I: Building the Foundation
Chapter 1: What Is Nonverbal Communication?
The Different Aspects of Nonverbal Communication How to Use This Information Summary
Chapter 2: What Is Social Engineering?
Information Gathering Pretexting Elicitation Rapport Influence/Manipulation Framing Nonverbal Communications The Three Basic Forms of Social Engineering Using Social Engineering Skills Summary
Part II: Decoding the Language of the Body
Chapter 3: Understanding the Language of the Hands
Communicating with Your Hands Getting a Handle on the Hands Summary
Chapter 4: The Torso, Legs, and Feet
Legs and Feet Torso and Arms Summary
Chapter 5: The Science Behind the Face
Just the FACS What Is a Truth Wizard? Perfect Practice Makes Perfect Summary
Chapter 6: Understanding Nonverbal Displays of Comfort and Discomfort
Neck and Face Pacifying Mouth Covers Lips Eye Blocking Self-Comforting and Head Tilts Summary
Part III: Deciphering the Science
Chapter 7: The Human Emotional Processor
Introducing the Amygdala Hijacking the Amygdala Human See, Human Do Using Amygdala Hijacking as a Social Engineer Summary
Chapter 8: The Nonverbal Side of Elicitation
Artificial Time Constraints Sympathy/Assistance Themes Ego Suspension Ask How, When, and Why Questions Conversational Signals Conversational Signals of Emotions Breaking Down Conversational Signals Nonverbal Conversational Signals Conversational Signals as a Social Engineer Summary
Part IV: Putting It All Together
Chapter 9: Nonverbal Communication and the Human Being
Applying This Information as a Professional Social Engineer Using This Book to Defend Becoming a Critical Thinker Summary
WILEY END USER LICENSE AGREEMENT
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