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Index
Cover
Half title
Title
Contents
Introduction
1 The Selection Process
2 Think Through the Job
3 Writing the Job Description
4 Finding Suitable Candidates
5 The Interviewing Process
6 Use the Law of Three
7 Past Performance as the Best Predictor
8 Checking Resumes and References
9 The Family Member Method
10 The Best Predictor of Success
11 How to Negotiate the Salary
12 Start Them Off Right
13 Start Them Strong
14 Use the Correct Leadership Style
15 Improve Performance Continually
16 Address Performance Problems
17 The Two Main Reasons for Employee Failure
18 Zero-Based Thinking
19 When Firing Becomes Inevitable
20 The Firing Interview
21 The Zen of Firing
Index
About the Author
Free Sample from The Power of Charm
About Amacom
Copyright
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