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Index
Contents
Mindfulness
Series Page
Title Page
Copyright
Contents
1. Mindfulness in the Age of Complexity
2. Mindfulness Can Literally Change Your Brain
3. How to Practice Mindfulness Throughout Your Work Day
4. Resilience for the Rest of Us
5. Emotional Agility
6. Don’t Let Power Corrupt You
7. Mindfulness for People Who Are Too Busy to Meditate
8. Is Something Lost When We Use Mindfulness as a Productivity Tool?
9. There Are Risks to Mindfulness at Work
Index
Resilience
HBR Emotional Intelligence Series
Title Page
Copyright
Contents
1. How Resilience Works
2. Resilience for the Rest of Us
3. How to Evaluate, Manage, and Strengthen Your Resilience
4. Find the Coaching in Criticism
5. Firing Back: How Great Leaders Rebound After Career Disasters
6. Resilience Is About How You Recharge, Not How You Endure
Index
Influence and Persuasion
Series Page
Title Page
Copyright
Contents
1. Understand the Four Components of Influence
2. Harnessing the Science of Persuasion
3. Three Things Managers Should Be Doing Every Day
4. Learning Charisma
5. To Win People Over, Speak to Their Wants and Needs
6. Storytelling That Moves People
7. The Surprising Persuasiveness of a Sticky Note
8. When to Sell with Facts and Figures, and When to Appeal to Emotions
Index
Happiness
Series Page
Title Page
Copyright
Contents
1. Happiness Isn’t the Absence of Negative Feelings
2. Being Happy at Work Matters
3. The Science Behind the Smile
4. The Power of Small Wins
5. Creating Sustainable Performance
6. The Research We’ve Ignored About Happiness at Work
7. The Happiness Backlash
Index
Authentic Leadership
1. Discovering Your Authentic Leadership
2. The Authenticity Paradox
3. What Bosses Gain by Being Vulnerable
4. Practice Tough Empathy
5. Cracking the Code That Stalls People of Color
6. For a Corporate Apology to Work, the CEO Should Look Sad
7. Are Leaders Getting Too Emotional?
Index
Empathy
Series Page
Title Page
Copyright
Contents
1. What Is Empathy?
2. Why Compassion Is a Better Managerial Tactic Than Toughness
3. What Great Listeners Actually Do
4. Empathy Is Key to a Great Meeting
5. It’s Harder to Empathize with People If You’ve Been in Their Shoes
6. Becoming Powerful Makes You Less Empathetic
7. A Process for Empathetic Product Design
8. How Facebook Uses Empathy to Keep User Data Safe
9. The Limits of Empathy
10. What the Dalai Lama Taught Daniel Goleman About Emotional Intelligence
Index
Dealing with Difficult People
Series Page
Title Page
Copyright
Contents
1. To Resolve a Conflict, First Decide: Is It Hot or Cold?
2. Taking the Stress Out of Stressful Conversations
3. The Secret to Dealing with Difficult People: It’s About You
4. How to Deal with a Mean Colleague
5. How to Deal with a Passive-Aggressive Colleague
6. How to Work with Someone Who’s Always Stressed Out
7. How to Manage Someone Who Thinks Everything Is Urgent
8. Do You Hate Your Boss?
Index
Leadership Presence
Series Page
Title Page
Copyright
Contents
1. Deconstructing Executive Presence
2. How New Managers Can Send the Right Leadership Signals
3. To Sound Like a Leader, Think About What You Say, and How and When You Say It
4. Connect, Then Lead
5. The Power of Talk: Who Gets Heard and Why
6. Too Much Charisma Can Make Leaders Look Less Effective
Index
Purpose, Meaning, and Passion
Series Page
Title Page
Copyright
Contents
1. Finding Meaning at Work, Even When Your Job Is Dull
2. What to Do When Your Heart Isn’t in Your Work Anymore
3. You Don’t Find Your Purpose—You Build It
4. How to Find Meaning in a Job That Isn’t Your True Calling
5. You’re Never Done Finding Purpose at Work
6. From Purpose to Impact
7. Five Questions to Help Your Employees Find Their Inner Purpose
8. How to Make Work More Meaningful for Your Team
9. The Power of Small Wins
10. The Founder of TOMS on Reimagining the Company’s Mission
Index
Confidence
Series Page
Title Page
Copyright
Contents
1. How to Build Confidence
2. Overcome the Eight Barriers to Confidence
3. Everyone Suffers from Impostor Syndrome—Here’s How to Handle It
4. Mental Preparation Secrets of Top Athletes
5. Research: Learning a Little about Something Makes Us Overconfident
6. To Ace Your Job Interview, Get into Character and Rehearse
7. Six Ways to Look More Confident during a Presentation
8. You Don’t Just Need One Leadership Voice—You Need Many
9. Cultivate a Culture of Confidence
10. Great Leaders Are Confident, Connected, Committed, and Courageous
11. Helping an Employee Overcome Their Self-Doubt
12. To Seem Confident, Women Have to Be Seen as Warm
13. Why Do So Many Incompetent Men Become Leaders?
14. Less Confident People Are More Successful
Index
Mindful Listening
Series Page
Title Page
Copyright
Contents
1. What Great Listeners Actually Do
2. What Gets in the Way of Listening
3. Listening to People
4. Three Ways Leaders Can Listen with More Empathy
5. If You Aspire to Be a Great Leader, Be Present
6. Become a Better Listener
7. To Change Someone’s Mind, Stop Talking and Listen
8. Defusing an Emotionally Charged Conversation with a Colleague
9. The Power of Listening in Helping People Change
10. When You’re the Person Your Colleagues Always Vent To
11. Managing the Critical Voices Inside Your Head
Index
Focus
Series Page
Title Page
Copyright
Contents
1. The Focused Leader
2. Break the Cycle of Stress and Distraction by Using Your Emotional Intelligence
3. To Improve Your Focus, Notice How You Lose It
4. What to Do When You’re Feeling Distracted at Work
5. How to Make Yourself Work When You Just Don’t Want To
6. Productivity Tips for People Who Hate Productivity Tips
7. 5 Ways to Focus Your Energy During a Work Crunch
8. Your Team’s Time Management Problem Might Be a Focus Problem
9. How to Practice Mindfulness Throughout Your Work Day
10. Your Brain Can Only Take So Much Focus
Index
Self-Awareness
Series Page
Title Page
Copyright
Contents
1. The First Component of Emotional Intelligence
2. What Self-Awareness Really Is (and How to Cultivate It)
3. Successful Leaders Know What Made Them Who They Are
4. Two Ways to Clarify Your Professional Passions
5. Emotional Agility
6. Why You Should Make Time for Self-Reflection (Even if You Hate Doing It)
7. You, By the Numbers
8. How Are You Perceived at Work? Here’s an Exercise to Find Out
9. How to Solicit Negative Feedback When Your Manager Doesn’t Want to Give It
10. Find the Coaching in Criticism
11. Shakespeare’s Characters Show Us How Personal Growth Should Happen
Index
Power and Impact
Series Page
Title Page
Copyright
Contents
1. Don’t Let Power Corrupt You
2. What’s Your Power Style?
3. How to Figure Out How Much Influence You Have at Work
4. Four Ways Leaders Fritter Their Power Away
5. Make Your Team Feel Powerful
6. How to Use Your Superpower for Good
7. Feeling Powerful at Work Makes Us Feel Worse When We Get Home
8. How to Work with a Manipulative Person
9. Sex, Power, and the Systems That Enable Men Like Harvey Weinstein
10. Use Your Everyday Privilege to Help Others
11. To Create Change, Leadership Is More Important Than Authority
12. How to Think About Building Your Legacy
13. How Humble Leadership Really Works
Index
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