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Index
Windows® Small Business Server 2011
A Note Regarding Supplemental Files
Introduction
Conventions
Conventions
What’s in This Book
About the Companion Web Content
How to Access Your Online Edition Hosted by Safari
How to Download the Online Edition to Your Computer
Acknowledgments
Errata
We Want to Hear from You
Stay in Touch
I. Preparation and Planning
1. Introducing Windows Small Business Server 2011
Windows Small Business Server Editions
What’s New and Improved
SBS Console
Remote Web Access
Installation and Migration
Data Protection
Exchange Server 2010 SP1
SharePoint Foundation Services 2010
Small Business Server 2011 Premium Add-on
Hardware Requirements
Summary
2. Understanding 64-Bit Windows
Why the Change?
What Are the Advantages?
Memory
Performance
Security
Virtualization
What Are the Challenges?
Drivers
Hardware and Software Considerations
Server-Grade Hardware
32-Bit Software Compatibility
Legacy Software in 64-Bit Windows
What About Clients?
Summary
3. Planning Your SBS Network
Planning the Network Infrastructure
Determining Your Needs
Choosing an Internet Connection
Determining Bandwidth Needs
Types of Internet Connections
Choosing ISPs
Choosing a Network Type
Choosing the Right Network Cable
Choosing a Wireless Standard: 802.11a/b/g/n
Choosing Network Devices
Diagramming the Network
Choosing a Network Switch
Choosing Wireless Access Points
Choosing a Firewall Device or Router
Choosing Server Hardware
Choosing Client Hardware and Software
Choosing Naming Conventions
Choosing a Domain Name for the Network
Naming Computers
Planning for Security
Ensuring Physical Security
Securing Client Computers
Securing Wireless Networks
Securing Internet Firewalls
Summary
4. Planning Fault Tolerance and Avoidance
Mean Time to Failure and Mean Time to Recover
Protecting the Power Supply
Local Power Supply Failure
Voltage Variations
Spikes
Surges
Sags
Brownouts
Short-Term Power Outages
Long-Term Power Outages
Disk Arrays
Hardware vs. Software
RAID Levels for Fault Tolerance
Intended Use
Fault Tolerance
Availability
Performance
Cost
Hot-Swap and Hot-Spare Disk Systems
Redundant Networking
Other Spare Parts
Summary
II. Installation and Setup
5. Installing Small Business Server 2011
Planning
Planning Partitions
Planning Location and Networking
Preparing the Server
Installation
Installation Process
Installing the Base Operating System
Installing the SBS Portion
Using the SBS Answer File Generator
Summary
6. Configuring SBS in Hyper-V
Hyper-V Overview
Emulation vs. Hypervisor
Requirements
Installation
Installing on Microsoft Hyper-V Server R2
Initial Configuration
Installing on Full Windows Server 2008 R2
Initial Configuration
Configuring Networks
Setting Network Type
Server Settings
Creating a Virtual Machine
Creating a Basic VM
Machine Settings
Memory and CPU
Disks and Controllers
Network Adapters
COM and Floppy
Working with a Virtual Machine
Starting, Stopping, Saving, Snapshotting
Clipboard
SBS in Hyper-V
Licensing
Configuration
Summary
7. Migrating to Windows Small Business Server 2011 Standard
The Migration Process
Preparing Your Server
Before You Start
Back Up Your Existing SBS Server
Install Current Updates
Network Configuration
DHCP Reconfiguration
Disable or Remove the Second NIC
Install Router and Firewall
Disable VPNs
Configuring Active Directory
Best Practices Analyzer
Optimize Exchange Mailboxes
Running the Migration Preparation Tool
Creating a Migration Answer File
Administrator Account
Using the SBS Answer File Generator
Installing SBS 2011
Migrating Settings and Data
Using the Migration Wizard
Starting the Migration Wizard
Configure the Network
Configure the Internet Address
Migrate Network Settings
Migrate Exchange Mailboxes and Settings
Remove Legacy Group Policies and Logon Settings
Migrate Users’ Shared Data
Migrating Companyweb
Migrating Fax Data
Migrating Users and Groups
Finish the Migration
Re-Enabling Folder Redirection
Final Thoughts
Summary
8. Completing the Getting Started Tasks
Finish the Installation
Connect to the Internet
Customer Feedback Options
Set Up Your Internet Address
Registering a New Domain Name
Using an Existing Domain Name
Managing Your Domain Name
Configure Email
Add a Trusted Certificate
Purchasing a Certificate
Using an Existing Certificate
Exporting a Trusted Certificate
Importing a Trusted Certificate
Protect Your Data
Add Users, Computers, and Devices
Network Essentials Summary
Summary
III. Performing the Basic Tasks
9. Managing Users and Groups
Understanding Groups
Creating Groups
Setting Up a Distribution Group
Creating a Security Group
Working with Groups
Built-In Universal Groups
Built-In Domain Local Groups
Built-In Global Groups
Managing User Roles
The Standard User Role
The Standard User with Administration Links
Network Administrator Role
Creating a New User Role
Adding a New User Account
Adding Multiple User Accounts
Giving Users Access to Computers
Summary
10. Shares and Permissions
Share Permissions vs. File Permissions
Share Permissions
File Permissions
NTFS Permissions
What Permissions Mean
How Permissions Work
Considering Inheritance
Adding a Shared Folder
Removing a Shared Folder
Changing Share Permissions
Special Shares
Ownership and How It Works
Taking Ownership of an Object
Transferring Ownership
Effective Permissions
Factors Considered in Determining Effective Permissions
Defining User Rights
Managing Default User Rights Assignments
Summary
11. Disk Management
The Search for Disaster Protection
Choosing the Storage Solution for Your Network
Storage Connection Technologies
Managing Disks
Partitions and Volumes
Adding a Partition or Volume
Adding a New Disk Using the Initialize Disk Wizard
Creating a Simple Volume or Partition
Creating a RAID-5 or RAID-1 (Mirror) Volume
Deleting a Partition or Volume
Extending or Shrinking a Volume
Shrinking a Volume
Extending a Volume
Adding a Mirror
Drive Failure in a Mirrored Volume
Breaking a Mirror
RAID-5 Volumes
Mounting a Virtual Hard Disk
Mounting a Volume
Summary
12. Storage Management
Distributed File System
DFS Terminology
Namespace Type
Namespace Server Requirements
Namespace Client Requirements
DFS Replication
File Replication Service
Replication Topologies
Installing DFS Management
Creating or Opening a Namespace Root
Creating a Namespace from a Command Prompt
Adding Namespace Servers
Adding DFS Folders
Changing Advanced Settings
Changing Namespace Referral Settings
Overriding Referral Settings on Individual Folders
Delegating Management Permissions
Changing Namespace Polling Settings
Backing Up and Restoring the DFS Folder Targets
Using DFS Replication
Creating a Replication Group
Replicating a DFS Folder
Creating a Branch Office Replication Group
Creating a Multipurpose Replication Group
Managing Replication Groups
Using File Server Resource Manager
Scheduling Storage Reports
Using Directory Quotas
Directory Quota Types
Creating Quotas and Auto Quotas
Viewing and Managing Quotas
Creating and Editing Quota Templates
Screening Files
Creating File Screens
Creating Exceptions
Creating and Editing File Screen Templates
Working with File Groups
Summary
13. Installing and Managing Printers
Understanding Print Servers
Selecting Printers
Planning Printer Placement
Naming Printers
Naming Printer Locations
Installing Printers
Adding and Sharing a Network Printer
Showing a Shared Printer in Windows SBS Console
Sharing Locally Connected Printers
Sharing a Printer Connected to a Windows Vista Computer
Sharing a Printer Connected to a Windows XP Computer
Sharing a Printer Connected to a Windows 7 Computer
Adding Client Drivers for Shared Printers
Managing Printers from Windows SBS
Managing Printers from the Command Line
Setting Security Options
Determining Printer Availability
Group Priorities and Printer Availability
Creating a Logical Printer
Configuring Usage of the Logical Printer
Viewing the Logical Printer in the SBS Console
Setting Up a Printer Pool
Configuring Print Spooling
Using the Fax Service
Adding a Fax Modem
Starting and Configuring the Fax Service
Managing Fax Users and Administrators
Summary
14. Managing Computers on the Network
Connecting Computers to the Network
Creating Computer Accounts
Establishing Basic Network Connectivity
Configuring Windows 7, Windows Vista, and Windows Server 2008 to Use DHCP
Configuring Windows XP and Windows Server 2003 to Use DHCP
Using the Small Business Server Connect Computer Wizard
Connecting Alternate Clients
Manually Connecting Clients
Connecting Mac OS X Clients
Using Remote Desktop
Using Remote Web Access
Connecting to RWA
Managing Computers
Viewing and Modifying Client Computer Settings
Remotely Managing Computers
Offering Remote Assistance
Connect Remotely
Removing Computers from the Network
Summary
15. Managing Software Updates
Why Patching Is Important
The Patching Cycle
Assess
SBS Version
Identify
SBS Version
Evaluate and Plan
SBS Version
Deploy
SBS Version
Repeat
Using SBS Software Updates
Configuring Software Update Settings
Changing the Update Level
Changing the Update Schedule
Excluding Computers from Automatic Updates
Modifying the Update Group
Deploying Updates
Viewing Update Deployment Reports
Synchronization
Third-Party Solutions
Summary
16. Configuring Backup
Configuring the Backup Service
Windows Server Backup Using SBS Wizards
Changing the Backup Configuration
Modifying Backup Destinations
Changing Items to Be Backed Up
Modifying the Backup Schedule
View Backup History
Windows Server Backup Using Native Tools
Create a Backup Schedule
Changing the Backup Configuration
Using the Backup Once Wizard
Recovering Backups
Recovering Your Server
Recovering Volumes
Recovering Files and Folders from the Local Server
Recovering Files and Folders from Another Server
Recovering Applications and Data
Recovering the Operating System
Restoring a Backup Catalog
Using the Command Line to Manage Backups
Using the Windows.Serverbackup PowerShell Snap-in
Using the Wbadmin Command
Wbadmin Enable Backup
Wbadmin disable backup
Wbadmin start backup
Wbadmin stop job
Wbadmin start recovery
Wbadmin start systemstatebackup
Wbadmin start systemstaterecovery
Wbadmin start sysrecovery
Windows Recovery Environment
Wbadmin get versions
Wbadmin get status
Windows Storage Server 2008 R2 Essentials
Configuring Windows Storage Server 2008 R2 Essentials for an SBS Network
Connecting Windows Storage Server Essentials to the SBS Domain
Connecting to Windows Storage Server 2008 R2 Essentials
The Windows Storage Server 2008 R2 Essentials Launchpad
Summary
IV. Performing Advanced Tasks
17. Windows SBS Console vs. Server Manager
Adding (and Removing) Roles and Features
Roles, Role Services, and Features
Adding and Removing Roles
Add a Role
Removing a Role
Adding and Removing Role Services
Adding a Role Service
Removing a Role Service
Adding and Removing Features
Adding Features
Removing Features
Using the Native Consoles
Using the Advanced Mode of the Windows SBS Console
Using Server Manager
Directly Opening Native Consoles
Summary
18. Configuring and Managing Email
Basic Email Configuration
Configuring Internet Mail
Enabling a Smart Host
Enabling DNS Email Sending
POP3 Email
Adding a POP3 Account
Setting POP3 Retrieval Frequency
Advanced Email Configuration
Using Contacts
Mail-Enabling Existing Contacts
Adding a New Mail-Enabled Contact
Adding an Additional Email Domain Name
Changing the Maximum Message Size
Summary
19. Managing Local Connectivity
DHCP and DNS
Managing DHCP
Viewing Current DHCP Address Leases
Creating Exclusions in DHCP
Adding a DHCP Reservation
Setting DHCP Options
Enabling DNS Updates
Managing DNS
Adding a DNS Record
DNS Forwarding
Wireless Connectivity
Windows Firewall
Setting Firewall Policies Using Group Policy
Firewall Rule Basics
Rule Definitions
Creating a Firewall Policy
Fixing Network Problems
Summary
20. Managing Remote Access
Remote Web Access
Configuring the RWA Computer List
Enabling or Disabling a User for RWA
RWA Links List
Virtual Private Networks
Enabling VPNs
Configure VPN Permissions
Fixing Network Problems
Summary
21. Using Group Policy
Components of Group Policy
Group Policy Objects
Managing Group Policies
Order of Inheritance
Overriding Inheritance
Enforcing a GPO Link in the GPMC
Setting Block Inheritance
Order of Implementation
Creating a Group Policy Object
Deleting a Group Policy Object
Managing Group Policy Links
Setting the Scope of the GPO
Enabling and Disabling GPO Links
Disabling a Branch of a GPO
Refreshing Group Policy
Backing Up a Group Policy Object
Restoring a Group Policy Object
Deploying Applications with Group Policy
Publish or Assign Applications
Creating a Software Distribution Point
Creating a GPO for Software Deployment
Configuring the Group Policy Software Installation Extension
Setting Software Installation Options
Adding a Software Package to a Group Policy
Group Policy Preferences
Using Group Policy Preferences for Windows
Drive Maps
Files
Configuring Common Options
Using Group Policy Preferences for Control Panel
Devices
Using Group Policy Results
Summary
22. Managing Reports
Network Reports
Customizing the Summary Report
Customizing the Detailed Network Report
Creating a New Report
Configuring Alerts
Alerts for Services
Performance Counter Alert
Event Log Error Alerts
Creating Custom Alerts
Creating an Alert for a Stopped Service
Acquire a GUID
Find Event Information
Create and Save an .xml File
Custom Alert for Backup Failure
Create a New GUID
Summary
23. Customizing a SharePoint Site
Introducing SharePoint Foundation 2010
Understanding SharePoint Items
Understanding SharePoint Roles
Customizing Companyweb
Adding a Workspace
Adding RemoteApps Links
Add the RD Web Access Role Service
Configure RD Web Access
Register the Web Part as Safe
Create a Folder to Store the Web Part
Add the Web Part to Companyweb
Summary
V. Premium Edition Features
24. Installing the Second Server
Minimum System Requirements
Installation and Initial Configuration
Installation
Initial Configuration
Install Hardware Drivers
Setting the Time Zone
Configuring Networking
Setting the Computer Name and Domain
Enable Updates and Feedback
Getting Updates
Customizing the Server
Adding the Windows Server Backup Features
Remote Desktop
Configure Windows Firewall
Closing the Initial Configuration Tasks Wizard
Summary
25. Installing Microsoft SQL Server 2008 R2 Standard Edition for Small Business
Installation Options
Installation Restrictions
Installing SQL Server (Part One)
Planning
Hardware and Software Requirements
Security Documentation
Online Release Notes
System Configuration Checker
Install Upgrade Advisor
Online Installation Help
How to Get Started with SQL Server 2008 R2 Failover Clustering
How to Get Started with a PowerPivot for SharePoint Standalone Server Installation
Upgrade Documentation
Installation
New SQL Server Stand-Alone Installation or Add Features to an Existing Installation
New SQL Server Failover Cluster Installation
Add Node To A SQL Server Failover Cluster
Upgrade from SQL Server 2000, SQL Server 2005 Or SQL Server 2008
Search for Product Updates
Maintenance
Edition Upgrade
Repair
Remove Node From A SQL Server Failover Cluster
Tools
System Configuration Checker
Installed SQL Server Features Discovery Report
Upgrade Integration Services Packages
Resources
Advanced
Install Based On Configuration File
Advanced Cluster Preparation
Advanced Cluster Completion
Image Preparation Of A Standalone Instance Of SQL Server
Image Completion Of A Standalone Instance Of SQL Server
Options
Installing SQL Server (Part Two)
Summary
26. Adding a Terminal Server
New Remote Desktop Services Features
RD Gateway
RemoteApps
RD Web Access
Concepts
Remote Access
Central Management
Licensing
Installing the Remote Desktop Services Role
Configuring RD Licensing
Installing Remote Desktop Licensing
Assigning the Licensing Server and Licensing Mode
Configuring RemoteApps
RemoteApp Manager
Deploying with .rdp and .msi files
Adding a RemoteApp to Remote Web Workplace
Summary
VI. Maintenance and Troubleshooting
27. Performance Monitoring
Resource Monitor Overview
Filtering Information from Resource Monitor
Troubleshooting Troublesome Applications
Using Performance Monitor
Adding Performance Counters
Changing the Performance Monitor Display
Saving the Performance Monitor Display
Using Reliability Monitor
Viewing Reliability Monitor on a Remote Computer
Creating a Data Collector Set
Building a Data Collector Set from a Template
Building a Data Collector Set from a Template
Importing Templates
Exporting Templates
Creating a Data Collector Set from Performance Monitor
Constructing a Data Collector Set Manually
Creating a Data Collector Set to Monitor Performance Counters
Scheduling Data Collection
Managing Collected Data
Working with Data Log Files
Viewing Reports
Summary
28. Disaster Planning
Planning for Disaster
Identifying the Risks
Identifying the Resources
Developing the Responses
Standard Operating Procedures
Standard Escalation Procedures
Testing the Responses
Iterating
Preparing for a Disaster
Setting Up A Fault-Tolerant System
Backups
Restoring from Backup
Virtualization and Disaster Planning
No USB Support
Hardware Independence
Summary
VII. Appendices
A. Introduction to Networks
Servers
Clients
Media Connecting Servers and Clients
Features of the Windows Operating System
Domains and Workgroups
Do Workgroups Work?
Defining Domains
Additional Users
Access Control
Domain Components
Domain Controller
Member Servers
Workstations or Clients
B. Automating Installation
C. Additional Resources
Microsoft Resources
Other Resources for SBS Users and Consultants
Index
About the Authors
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