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Index
Table of Contents
Introduction
About This Book
Foolish Assumptions
Icons Used in This Book
Beyond the Book
Book 1: Mindfulness
Chapter 1: Exploring Mindfulness in the Workplace
Becoming More Mindful at Work
Finding Out Why Your Brain Needs Mindfulness
Starting Your Mindful Journey
Chapter 2: Discovering the Benefits of Mindfulness
Discovering the Benefits for Employees
Looking at the Organizational Benefits of Mindfulness
Chapter 3: Applying Mindfulness in the Workplace
Gaining Perspective in the Modern-Day Workplace
Adjusting Your Mental Mind-Set
Rewiring Your Brain
Developing Mindfulness at Work
Chapter 4: Practicing Mindfulness in the Digital Age
Choosing When to Use Technology
Communicating Mindfully
Using Technology Mindfully
Book 2: Project Management
Chapter 1: Achieving Results
Determining What Makes a Project a Project
Defining Project Management
Knowing the Project Manager’s Role
Do You Have What It Takes to Be an Effective Project Manager?
Chapter 2: Knowing Your Project’s Audiences
Understanding Your Project’s Audiences
Developing an Audience List
Considering the Drivers, Supporters, and Observers
Displaying Your Audience List
Confirming Your Audience’s Authority
Assessing Your Audience’s Power and Interest
Chapter 3: Clarifying Your Project
Defining Your Project with a Scope Statement
Looking at the Big Picture: Explaining the Need for Your Project
Marking Boundaries: Project Constraints
Documenting Your Assumptions
Presenting Your Scope Statement
Chapter 4: Developing a Game Plan
Breaking Your Project into Manageable Chunks
Creating and Displaying a WBS
Identifying Risks While Detailing Your Work
Documenting Your Planned Project Work
Chapter 5: Keeping Everyone Informed
Successful Communication Basics
Choosing the Appropriate Medium for Project Communication
Preparing a Written Project-Progress Report
Holding Key Project Meetings
Preparing a Project Communications Management Plan
Book 3: Leadership
Chapter 1: Building Your Leadership Muscles
Putting Your Brain to Work
Communicating Effectively
Driving Yourself
Developing a Sense of Urgency
Being Honest and Searching for the Truth
Displaying Good Judgment
Being Dependable and Consistent
Creating an Atmosphere of Trust
Encouraging a Learning Environment
Looking for Common Ground: The Type O Personality
Chapter 2: Managing as a Leader
Setting Reasonable Goals
Delegating to Your Team
Settling Disputes in Your Team
Allowing Your Team to Find Its Own Path
Leading When You Aren’t Really the Leader
Chapter 3: Creating a Vision
Where Do Visions Come From?
Supplying the Human Element
Establishing a Standard of Excellence
Helping You Stay Ahead of the Game
A Vision Links the Present to the Future
A Vision Is a Doable Dream
A Vision Is Not Just an Idea
A Vision Is Based on Reality
A Vision Helps You Harness Opportunities
A Vision Is Dynamic
Chapter 4: Leading across Cultures
Leading in a Diverse World
Emerging as a Leader from a Cultural Group
Leading across International Divides
Leading in the Virtual Age
Book 4: Time Management
Chapter 1: Organizing Yourself
Planning
Grabbing the Three Keys to Personal Organization
Chapter 2: Setting Yourself Up for Success
Getting to Know Yourself
Following a System
Overcoming Time-Management Obstacles
Garnering Support While Establishing Your Boundaries
Keeping Motivation High
Chapter 3: Valuing Your Time
Getting a Good Grip on the Time-Equals-Money Concept
Calculating Your Hourly Income
Boosting Your Hourly Value through Your Work Efforts
Making Value-Based Time Decisions in Your Personal Life
Chapter 4: Focusing, Prioritizing, and Time-Blocking
Focusing Your Energy with the 80/20 Theory of Everything
Getting Down to Specifics: Daily Prioritization
Blocking Off Your Time and Plugging in Your To-Do Items
Assessing Your Progress and Adjusting Your Plan as Needed
Chapter 5: Controlling Email Overload
Managing Email Effectively
Separating Your Work and Private Life
Responding to Email More Quickly
Book 5: Business Writing
Chapter 1: Planning Your Message
Adopting the Plan-Draft-Edit Principle
Fine-Tuning Your Plan: Your Goals and Audience
Making People Care
Choosing Your Written Voice: Tone
Using Relationship-Building Techniques
Chapter 2: Making Your Writing Work
Stepping into a Twenty-First-Century Writing Style
Enlivening Your Language
Using Reader-Friendly Graphic Techniques
Chapter 3: Improving Your Work
Changing Hats: Going from Writer to Editor
Reviewing the Big and Small Pictures
Moving from Passive to Active
Sidestepping Jargon, Clichés, and Extra Modifiers
Chapter 4: Troubleshooting Your Writing
Organizing Your Document
Catching Common Mistakes
Reviewing and Proofreading: The Final Check
Chapter 5: Writing Emails That Get Results
Fast-Forwarding Your Agenda In-House and Out-of-House
Getting Off to a Great Start
Building Messages That Achieve Your Goals
Structuring Your Middle Ground
Closing Strong
Perfecting Your Writing for Email
Book 6: Presentations
Chapter 1: Creating Compelling Content
Getting Your Content Up to Par
Adding Variety and Impact
Chapter 2: Honing Your Platform Skills
Using Your Voice to Command Attention
Captivating Audiences with Your Eyes
Finding the Right Posture
Making the Right Facial Expressions
Gesturing Creatively
Chapter 3: Captivating Your Audience
Touching on the Laws of Communication Impact
Starting with the Law of Primacy
Starting Off on the Right Foot
Building Your Introduction
Chapter 4: Keeping Your Audience Captivated
Standing and Shouting Out: The Law of Emphasis and Intensity
Involving Your Audience: The Law of Exercise and Engagement
Hitting Their Hot Buttons: The Law of Interest
Facing the Consequences: The Law of Effect
Chapter 5: Ending on a High Note
Concluding Effectively: The Law of Recency
Affecting Your Audience Right to the End
Giving a Tactical Conclusion
Engineering Your Conclusion with Building Blocks
Book 7: Negotiation
Chapter 1: Negotiating for Life
When Am I Negotiating?
The Six Basic Skills of Negotiating
Handling All Sorts of Negotiations
Chapter 2: Knowing What You Want
Creating Your Vision
Deciding How You Are Going to Achieve Your Vision
Preparing Yourself for Negotiation
Defining Your Space
Chapter 3: Setting Goals
Setting a Good Goal
Separating Long-Range Goals from Short-Range Goals
Setting the Opening Offer
Breaking the Stone Tablet
Chapter 4: Asking the Right Questions
Tickle It Out: The Art of Coaxing Out Information
Asking Good Questions: A Real Power Tool
Dealing with Unacceptable Responses
Look for Evidence of Listening
Chapter 5: Closing the Deal
Good Deals, Bad Deals, and Win-Win Negotiating
Concessions versus Conditions
What It Means to Close a Deal
Understanding the Letter of the Law
Recognizing When to Close
Knowing How to Close
Barriers to Closing
Closing When It’s All in the Family
When the Deal Is Done
About the Authors
Connect with Dummies
End User License Agreement
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