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Imperial Library
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Index
Cover Page
Title
Copyright
Dedication
Contents
Acknowledgments
Introduction: Getting Unstuck
Storm Warning: It’s Your Wake-Up Call …
What Exactly Is HeadTrash? …
HeadTrash Cocktails …
It’s All Between Your Ears—Or Is It? …
The Impact on You …
The Impact on Your Employees …
The Impact on Your Business …
You Don’t Have to Stay Stuck …
Case History: A New CEO Makes His First Big Decision …
Two Requirements to Get Unstuck: Awareness and Willingness …
Will This Really Work? …
Our HeadTrash “Aha” Moment
1. Fear—Moving Forward Despite It
Fear versus Caution: Reflexive Flight versus Thoughtful Action …
Fear of Making Decisions: “What if I’m Wrong?”…
Fear of Speaking Up: “I can’t say THAT!”…
Behind the Scenes with Tish & Tim: Fear Anecdote I—The non-results of the soft approach …
A Fear Checklist and Comparison …
HeadTrash Alert! A Quick Quiz on Fear …
No Decision Is Usually the Worst Decision …
Complacency and Your Competition …
Behind the Scenes with Tish & Tim: Fear Anecdote II—Being nice is not always nice in the end …
Re: Fear—From the Desks of …
Recommendations for Overcoming the HeadTrash of Fear
2. Arrogance—Climbing Down from Your High Horse
Ego versus Egomania …
Arrogance: The personal blind spot others can’t miss …
Behind the Scenes with Tish & Tim: Arrogance Anecdote I—Silence is Golden …
Arrogance from the Inside: Seek Honestly, and Ye Shall Find …
Behind the Scenes with Tish & Tim: Arrogance Anecdote II—Before and After …
An Arrogance Checklist and Comparison …
HeadTrash Alert! A Quick Quiz on Arrogance …
Turning A-players into B-players: Invisible Demotions and Dismissals …
Behind the Scenes with Tish & Tim: Arrogance Anecdote III—The unenthusiastic staff …
The Arrogance Trap: Do You Really Want to Do It All? …
Stunted Growth …
Symptoms of an Arrogant Leader …
Arrogance versus Confidence …
Re: Arrogance—From the desk of …
Recommendations for Overcoming the HeadTrash of Arrogance
3. Insecurity—Respecting Yourself (For a Change)
Standard Office Operating Procedure for the Insecure: Avoid, Delay, Prolong, Dodge …
What Insecure People say to Themselves …
FBI: Five Fatal Behaviors of the Insecure …
Behind the Scenes with Tish & Tim: Insecurity Anecdote I—Variations on a theme …
Caution versus Doubt: The difference seems subtle; the results are glaring! …
An Insecurity Checklist and Comparison …
HeadTrash Alert! A Quick Quiz on Insecurity …
How Do Insecure People Become Leaders? Sheer Determination and Resilience …
Re: Insecurity—From the desk of …
Recommendations for Overcoming the HeadTrash of Insecurity …
Behind the Scenes with Tish & Tim: Insecurity Anecdote II—The man in the mirror
4. Control—Letting Go and Learning to Delegate and Collaborate
Good Control versus Bad Control …
Symptoms of Control HeadTrash in the Office …
Types of Controlling Personalities …
Six Sigma and the Control Freak …
A Control Checklist and Comparison …
HeadTrash Alert! A Quick Quiz on Control …
Juggling China versus Juggling Tupperware …
Good Leaders Make It Look Easy …
Re: Control—From the desks of …
Recommendations for Overcoming the HeadTrash of Control …
Behind the Scenes with Tish & Tim: Control Anecdote—One size does not fit all
5. Anger—No Longer Crossing the Line
Appropriate Anger versus Destructive Rage …
Symptoms of an Angry Leader …
Four Primary Types of Anger …
The Five Real Sources of Anger—They’re Not What You Think …
HeadTrash Cocktail: Anger with a Control Chaser …
An Anger Checklist and Comparison …
HeadTrash Alert! A Quick Quiz on Anger …
Recognizing the Extremes of Anger: Spontaneous Combustions and Time Bombs …
Angry Leaders Inspire Fear, Fair Leaders Inspire Loyalty …
Re: Anger—From the desks of …
Recommendations for Overcoming the HeadTrash of Anger …
Behind the Scenes with Tish & Tim: Anger Anecdote—A ticking time bomb
6. Guilt—Sheathing the Double-Edged Sword
A Two-Headed Monster: Inflicting Guilt, Feeling Guilt …
Feeling Guilt versus Offering Compassion …
Symptoms of Guilt-Ridden Leaders …
Symptoms of Guilt-Inflicting Leaders …
The Far-Reaching Effects of Misplaced Guilt: Five Examples of Unproductive Pain …
A Guilt Checklist and Comparison …
HeadTrash Alert! A Quick Quiz on Guilt …
Beware the Guilt Boomerang: Failed maneuvers take you from one side of guilt to the other …
Re: Guilt—From the desk of …
Recommendations for Overcoming the HeadTrash of Guilt …
Behind the Scenes with Tish & Tim: Guilt Anecdote—Friendship gets in the way
7. Paranoia—Replacing Anxiety and Suspicion with Confidence and Trust
Paranoia versus Insecurity: I doubt you versus I doubt myself …
Paranoia: The distorted lens that taints everything …
Two Types of Paranoid Responses: I do everything; I do nothing …
Symptoms of a Paranoid Leader …
Paranoia at work: Undermining success in so many ways …
Hyperactivity versus Productivity …
A Paranoia Checklist and Comparison …
HeadTrash Alert! A Quick Quiz on Paranoia …
Re: Paranoia—From the desks of …
Recommendations for Overcoming the HeadTrash of Paranoia …
Behind the Scenes with Tish & Tim: Paranoia Anecdote—The reality check
Conclusion: When HeadTrash Is No Longer the Boss of You
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