Managing the Millennials · Discover the Core Competencies for Managing Today's Workforce by Espinoza, Chip -- Read -- Imperial Library of Trantor

Index

Praise Title Page Copyright Page Foreword Acknowledgements Introduction PART I - THE MILLENNIALS HAVE ARRIVED!

CHAPTER 1 - THE MILLENNIALS AND YOU

THE GENERATIONS AT WORK THE COMING JOB GAP YOU’RE SO SPECIAL BRIDGING THE GAP

CHAPTER 2 - AREN’T WE ALL JUST THE SAME?

SO WHAT? ISN’T EVERY GENERATION THE SAME? WHO GETS TO DO THE SENSE-MAKING AND SET THE RULES?

CHAPTER 3 - THE EFFECTIVE MANAGERS VERSUS THE CHALLENGED MANAGERS

MIND-SET FOLLOWING UP WITH HR

CHAPTER 4 - THE POINTS OF TENSION BETWEEN MANAGERS AND MILLENNIALS

THE CONSEQUENCE OF INEXPERIENCE

PART II - DISCOVER THE CORE COMPETENCIES NEEDED FOR MANAGING TODAY’S WORKFORCE

CHAPTER 5 - WHEN LETTING THEM HAVE IT THEIR WAY MAKES SENSE

THE MILLENNIAL INTRINSIC VALUE THE BIAS OF EXPERIENCE PSYCHOLOGICAL CONTRACT LEARNING FROM OUR SUCCESS LEARNING FROM OUR FAILURE BEST PRACTICE

CHAPTER 6 - REWARDING THE RIGHT THINGS IN THE RIGHT WAYS

THE MILLENNIAL INTRINSIC VALUE THE BIAS OF EXPERIENCE REWARDING THE RIGHT WAY REWARDING THE RIGHT THINGS KEEPING THEM INFORMED LEARNING FROM OUR SUCCESS IN A NUTSHELL

CHAPTER 7 - THEY ARE AT THE HEAD OF THE CREATIVE CLASS

THE MILLENNIAL INTRINSIC VALUE THE BIAS OF EXPERIENCE CREATIVITY AND COMPETITIVE ADVANTAGE MANAGERIAL BEST PRACTICES LET THEM KNOW WHAT HAPPENED WITH THEIR IDEAS LET THEM HAVE FUN IN A NUTSHELL

CHAPTER 8 - FIRST THEM, THEN YOU

THE MILLENNIAL INTRINSIC VALUE THE BIAS OF EXPERIENCE BEST PRACTICES SO WHAT ARE SOME BARRIERS TO ENGAGING? SOMETHING TO THINK ABOUT

CHAPTER 9 - FRAGILE, HANDLE WITH CARE

THE MILLENNIAL INTRINSIC VALUE THE BIAS OF EXPERIENCE BEST PRACTICES LEARNING FROM SUCCESS IN A NUTSHELL

CHAPTER 10 - IT IS NOT ALWAYS ABOUT YOU

THE MILLENNIAL INTRINSIC VALUE THE BIAS OF EXPERIENCE SELF-DIFFERENTIATING IS ABOUT YOU KNOW WHERE THEY END AND YOU BEGIN SEPARATENESS AND TOGETHERNESS KNOW THE DIFFERENCE BETWEEN YOUR ROLE AND YOUR PERSON BEWARE OF TRIANGULATING THINK ABOUT YOUR PRESENCE CONFESSIONS IN A NUTSHELL

CHAPTER 11 - THE BIG PICTURE DOES NOT EXIST UNTIL YOU HELP THEM SEE IT

THE MILLENNIAL INTRINSIC VALUE THE BIAS OF EXPERIENCE LEARNING FROM SUCCESS LEARNING FROM FAILURES START WITH SOMETHING EASY THE CONSEQUENTIAL THINKING MODEL THE FIVE WHYS PLEASE, DO SHARE IN A NUTSHELL

CHAPTER 12 - AMBIGUITY IS THEIR KRYPTONITE

THE MILLENNIAL INTRINSIC VALUE THE BIAS OF EXPERIENCE DIRECTING? I THOUGHT THEY WANTED AUTONOMY GIVING DIRECTION LEARNING FROM SUCCESS LEARNING FROM OUR FAILURES IN A NUTSHELL

CHAPTER 13 - THEY WANT TO KNOW “WHY” BEFORE “WHAT”

THE MILLENNIAL INTRINSIC VALUE THE BIAS OF EXPERIENCE HIERARCHY OF CAPABILITIES LEARNING FROM SUCCESS LEARNING FROM OUR FAILURES IN A NUTSHELL

PART III - YOUR COMPETITIVE ADVANTAGE

CHAPTER 14 - BUILDING A MILLENNIAL-FRIENDLY CULTURE

IDENTIFY YOUR ALL-STARS AND GIVE THEM A PLATFORM INVOLVE YOUR MANAGERS IN THE CONVERSATION ASK MILLENNIALS SUSPEND ORGANIZATIONAL BIAS PROMOTE THE CORE COMPETENCIES FOR MANAGING TODAY’S WORKFORCE THE GENERATIONAL RAPPORT INVENTORY

NOTES INDEX