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Index
List of figures and tables About the author Preface Acknowledgements Part One Managing market complexities Introduction
Missing the target Success as a foregone conclusion Compromised values Technical difficulties Price perception Adapting to the market Under-estimated competition What can we learn from this? Preparing for departure Part One overview Notes
01 Why brands fail abroad
The importance of knowing what you don’t know The nature of foreign markets The nature of failure The nature of marketing The nature of competence The nature of knowledge asymmetry The nature of assumptions Conclusion Notes
02 Domestic vs international marketing
The difference between marketing domestically and abroad The role of marketing Language Culture Value proposition Position Media environment Market intelligence Documentation and codification Conclusion Notes
03 Reducing risk
Managing risk begins by acknowledging it Overcoming cognitive bias Success begins close to home The ABCO case Putting risk in perspective What to include Keep things moving Idea Phase I: Framing Phase II: Strategy development Phase III: Implementation Phase IV: Management Exit ramps Conclusion Notes
04 Defining your approach
Global integration vs local responsiveness Embracing complexity The Unilever approach Multinational corporation structure Conclusion Notes
05 Being understood in foreign markets
The power behind your promotion The role of language The link to sales Working with multiple languages How to translate promotional material Writing for the translator The art of adaptation Localization Conclusion Notes
06 Alternatives to translation
How to manage language barriers fluently The right name for the right job The right resource for the right job Adaptation: The best of both worlds Adaptation checklist Conclusion Notes
07 Planning for departure
Bon voyage Planning checklist The eight inputs required to localize your marketing mix Conclusion Notes
Part Two Creating and delivering value Introduction
The problem with quality What can we learn from this? Building value in foreign markets Part Two overview
08 Balancing short- and long-term growth
Building sales vs building a brand The case for B-to-B brands Blurring the lines Conclusion Notes
09 Developing a competitive advantage
The case of EMCO How to avoid mirage marketing Building an advantage from strength to strength Preparing for competition Conclusion Notes
10 Defining a strategy to compete
Home-field advantage Planning for profit ‘But we don’t have any competitors’ Competing on price Competing on differentiation A final note on strategy Conclusion Notes
11 Building brand equity
The mechanics of building brand equity Brand management and brand equity Adding insight to your net promoter score Brand equity in action: The CrayOffs example Conclusion Notes
12 Net perceived value
Planning for profit Value in action Creating scarcity within a category Understanding value Identifying value Ask why Conclusion Notes
13 Creating value
How buyers assess value All products are 3-D All value is relative Value requirements change over time Reducing cost Sources of value Conclusion Notes
14 The commodity caveat
Commodity as a choice Even commodities have perceived value The VICO case Conclusion Notes
Afterword: Time to get started Index
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