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Index
Cover Title Page Copyright Page Dedication Contents Introduction: Why You Should Read This Book Part 1: A New Mental Model for the Smart Machine Age
1.The Smart Machine Age: A New Game Requires New Rules 2.NewSmart: A New Definition of “Smart” 3. Humility: The Gateway to Human Excellence in the SMA
Part 2. NewSmart Behaviors
4. Quieting Ego 5. Managing Self: Thinking and Emotions 6. Reflective Listening 7. Otherness: Emotionally Connecting and Relating to Others 8. Your NewSmart Behaviors Assessment Tool
Part 3: The NewSmart Organization
9. Leading a NewSmart Organization
Your NewSmart Organizational Assessment Tool Epilogue: Our Invitation to You Notes Recommended Reading Acknowledgments Index About the Authors
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