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Index
Cover
Title Page
Copyright Page
Dedication
Contents
Introduction: Why You Should Read This Book
Part 1: A New Mental Model for the Smart Machine Age
1.The Smart Machine Age: A New Game Requires New Rules
2.NewSmart: A New Definition of “Smart”
3. Humility: The Gateway to Human Excellence in the SMA
Part 2. NewSmart Behaviors
4. Quieting Ego
5. Managing Self: Thinking and Emotions
6. Reflective Listening
7. Otherness: Emotionally Connecting and Relating to Others
8. Your NewSmart Behaviors Assessment Tool
Part 3: The NewSmart Organization
9. Leading a NewSmart Organization
Your NewSmart Organizational Assessment Tool
Epilogue: Our Invitation to You
Notes
Recommended Reading
Acknowledgments
Index
About the Authors
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