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Index
Cover Title Copyright Contents About Advice from Someone Else’s Dad Introduction
Day One Advice from Someone Who Knows His Way Around
One: A New Workplace
What to Know about People at Work
People Who Are Direct People Who Are Passive People Who Are Passive-Aggressive
What to Know about Workplaces
Workplace Culture Culture Fit Cultural Cues
What to Know about the Workday
Two: Everything Communicates
What to Wear How to Greet People The Importance of a Handshake and Proper Greeting Remembering Names
Three: The Unspoken Stuff
It’s Not Just What You Say: Nonverbal Cues Visual Cues Vocal Cues Listening to Learn
Sorry, What Did You Say? We’re Mostly Lousy Listeners Recognize What Typically Distracts You
Four: Let’s Get Talking
When Small Talk Makes You Sweat
Three Smart Ways to Start Small Talk
Know Your Audience
Who They Are Attention Span
Five: The Right Way to Write
All about Emails
Think Before You Write Planning Cheat Sheet Email Tone
Thinking versus Communicating Writing Longer Reports Basic English Grammar
Paragraphs Should Contain One Idea Sentences Should Be Simple Confusing Words
Avoiding Business Jargon, Buzzwords, and Clichés
Six: Meetings, Conference Calls, and Presentations
Another Meeting?
Running Good Meetings How to Handle Yourself at Meetings
Speaking on Conference Calls Giving a Presentation or Speech
Preparing Your Content The Beginning: A Very Good Place to Start Preparing for Questions Delivering the Presentation Dealing with Nervousness
Seven: Teamwork
How to Put Together a Good Team
Eight: The Language of Food
Eating with Others
Dos and Don’ts
The Office Kitchen Eating in an Open Workspace
Nine: Keeping Your Digital and Personal Life Private
The Digital Side
Basic Guidelines
The Analog Side
Your Workspace
A Word about Dating Coworkers Office Parties
Ten: Have a Nice Trip
Know Your Company’s Travel Policy Well Know Basic Etiquette When You’re in Another Country Socializing with the Boss, Coworkers, or Clients on a Trip (or Anywhere) Road Warrior Tips
Eleven: Managing Managers
Get to Know the Gatekeepers Your Performance Review
Preparing for Your Performance Review During the Performance Review After the Review
Twelve: Difficult People Situations
The High Road
My Shoes, Your Shoes, and Compromising Parenting Rules Work Well Different People/Different Thinking Social Style Differences Cultural Differences
Types of Difficult Coworkers
Know-It-Alls Credit Hogs Blamers People with Bad Hygiene Hoverers
When to Approach HR
Thirteen: Difficult Conversations
Asking for Time Off Asking for a Raise or Promotion
Know Company Policy Do Research Before Structuring the Message Talk to Your Manager Before Sending the Email Bonus versus Increase
How to Quit Gracefully
Fourteen: Be Cool, Be True to Yourself, Be Open to Advice Acknowledgments Index About the Author
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