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Index
Cover
Title
Copyright
Contents
About Advice from Someone Else’s Dad
Introduction
Day One
Advice from Someone Who Knows His Way Around
One: A New Workplace
What to Know about People at Work
People Who Are Direct
People Who Are Passive
People Who Are Passive-Aggressive
What to Know about Workplaces
Workplace Culture
Culture Fit
Cultural Cues
What to Know about the Workday
Two: Everything Communicates
What to Wear
How to Greet People
The Importance of a Handshake and Proper Greeting
Remembering Names
Three: The Unspoken Stuff
It’s Not Just What You Say: Nonverbal Cues
Visual Cues
Vocal Cues
Listening to Learn
Sorry, What Did You Say?
We’re Mostly Lousy Listeners
Recognize What Typically Distracts You
Four: Let’s Get Talking
When Small Talk Makes You Sweat
Three Smart Ways to Start Small Talk
Know Your Audience
Who They Are
Attention Span
Five: The Right Way to Write
All about Emails
Think Before You Write
Planning Cheat Sheet
Email Tone
Thinking versus Communicating
Writing Longer Reports
Basic English Grammar
Paragraphs Should Contain One Idea
Sentences Should Be Simple
Confusing Words
Avoiding Business Jargon, Buzzwords, and Clichés
Six: Meetings, Conference Calls, and Presentations
Another Meeting?
Running Good Meetings
How to Handle Yourself at Meetings
Speaking on Conference Calls
Giving a Presentation or Speech
Preparing Your Content
The Beginning: A Very Good Place to Start
Preparing for Questions
Delivering the Presentation
Dealing with Nervousness
Seven: Teamwork
How to Put Together a Good Team
Eight: The Language of Food
Eating with Others
Dos and Don’ts
The Office Kitchen
Eating in an Open Workspace
Nine: Keeping Your Digital and Personal Life Private
The Digital Side
Basic Guidelines
The Analog Side
Your Workspace
A Word about Dating Coworkers
Office Parties
Ten: Have a Nice Trip
Know Your Company’s Travel Policy Well
Know Basic Etiquette When You’re in Another Country
Socializing with the Boss, Coworkers, or Clients on a Trip (or Anywhere)
Road Warrior Tips
Eleven: Managing Managers
Get to Know the Gatekeepers
Your Performance Review
Preparing for Your Performance Review
During the Performance Review
After the Review
Twelve: Difficult People Situations
The High Road
My Shoes, Your Shoes, and Compromising
Parenting Rules Work Well
Different People/Different Thinking
Social Style Differences
Cultural Differences
Types of Difficult Coworkers
Know-It-Alls
Credit Hogs
Blamers
People with Bad Hygiene
Hoverers
When to Approach HR
Thirteen: Difficult Conversations
Asking for Time Off
Asking for a Raise or Promotion
Know Company Policy
Do Research Before Structuring the Message
Talk to Your Manager Before Sending the Email
Bonus versus Increase
How to Quit Gracefully
Fourteen: Be Cool, Be True to Yourself, Be Open to Advice
Acknowledgments
Index
About the Author
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