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Index
Cover
Praise for Twitter for Good
Title Page
Copyright
Dedication
Foreword
Preface
Introduction
Chapter 1: Be a Force for Good
Corporate Social Innovation at Twitter
The T.W.E.E.T. Framework
Chapter 2: T (Target): Why Tweet?
The Three Most Common Targets
Information Accounts: Room to Read and Blackbaud
The Personalized Account: National Wildlife Federation, Stop Bullying, and Room to Read
The Fundraising Account: Twestival and Surfrider
Which Target Is for You?
Find a Role Model for Your Chosen Target
Account Target or Campaign Target?
Keep a Flexible Target
What Will It Mean to Reach Your Goal?
Top Questions About the “Target” Step
Chapter 3: W (Write): Why You Should Tweet Like Kanye
Joining Twitter, Getting Started, and Jumping on Mobile Tweeting
The Written Word—Or, What You Can Learn from Kanye West
Using Multimedia in Your Tweets
Social Change in the Field
Connect Your Target with Your Writing Strategy: Crushpad, Twitter, and Finding Your Followers
A Meditation on Twitter for Global Good
Top Questions on the “Write” Step
Who Should Do the Tweeting at Your Organization?
Chapter 4: E (Engage): Tools to Win
Built-in Functionality You Should Be Using
#Jan25
Using Twitter in Haiti
Using Twitter in Japan
Tweets as Data: The Present and Future of Crisis Mapping
Top Questions About the “Engage” Step
Chapter 5: E (Explore): Finding Everybody, and Bringing Everybody to You
Finding Yourself
Finding Key Endorsements and New Leads
Finding New Supporters
The Power of Search and Promoted Tweets for Good
New Examples of Success
Top Questions on the “Explore” Step
Chapter 6: T (Track): Making Sure You've Hit Your Mark
Do You Remember Your Target?
Lessons Learned from a Twitterthon
The Twitter School
Top Questions on the “Track” Step
Chapter 7: Applying the T.W.E.E.T. Framework
Case Study 1: Inua
Case Study 2: Viva
Conclusion
Top Questions Reference List
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Resources
Acknowledgments
About the Author
Index
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