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Index
Cover
Title Page
Copyright
Publisher's Letter
Dedication
Acknowledgments
About the Author
Introduction
The Microsoft Technology Associate Certification
Who Should Read This Book
To Learn More or Contact Us
Chapter 1: Windows Operating Systems Overview
Discovering the History of Windows
Understanding the OS Architecture
Identifying Windows Interfaces
The Essentials and Beyond
Chapter 2: Installing Windows
Exploring OS Editions
Planning Clean Installs vs. Upgrades
Understanding Installation Types
Using Virtualized Installations
The Essentials and Beyond
Chapter 3: Managing the Desktop
Understanding Desktop Features
Working with Gadgets
Changing Display Settings
Creating Shortcuts
Configuring the Aero Interface
The Essentials and Beyond
Chapter 4: Using Native Applications
Using the Traditional Tools
Working with Internet Explorer
Creating Screenshots
Using Media Applications
Viewing Configuration Settings
The Essentials and Beyond
Chapter 5: Managing with the Control Panel
Understanding Applets
Configuring Administrative Tools
Configuring Accessibility
Using Important Applets
The Essentials and Beyond
Chapter 6: Mobility and Remote Management
Understanding Mobility
Using Remote Desktop
Using Remote Assistance
Understanding the MMC
Working with Windows PowerShell
The Essentials and Beyond
Chapter 7: Managing Applications
Planning for Local and Network Applications
Installing, Configuring, and Removing Applications
Using Group Policy for Application Control
Understanding Application Virtualization
The Difference between Services and Standard Applications
The Essentials and Beyond
Chapter 8: Controlling Malware
Understanding Malware Types
Planning for Malware Protection
Understanding Microsoft Protection Methods
The Essentials and Beyond
Chapter 9: File Management
Understanding Filesystems
Working with Encryption
Using Libraries
The Essentials and Beyond
Chapter 10: Network Shares
Planning for File Sharing
Creating File Shares
Understanding NTFS and Share Permissions
Sharing Printers
The Essentials and Beyond
Chapter 11: Device Management
Understanding Device Drivers
Exploring Plug-and-Play Operations
Connecting and Managing Devices
Printers
System Devices
The Essentials and Beyond
Chapter 12: Storage Management
Data Storage Concepts
Understanding RAID
Identifying Storage Technologies
Understanding Disk Types
Using Online Storage
The Essentials and Beyond
Chapter 13: Windows Troubleshooting
Troubleshooting Processes
Using Disk Defragmenter
Performing a Disk Cleanup
Scheduling Tasks
Accessing Additional Troubleshooting Tools
The Essentials and Beyond
Chapter 14: Backup and Recovery
Planning for Backups
Testing Recovery Processes
Working with System Restore
Selecting Third-Party Backup Software
Using Recovery Boot Options
The Essentials and Beyond
Chapter 15: Windows Update
Understanding Hotfixes and Service Packs
Planning for Windows Update and Microsoft Update
The Essentials and Beyond
Appendix A: Answers to Review Questions
Chapter 1
Chapter 2
Chapter 3
Chapter 4
Chapter 5
Chapter 6
Chapter 7
Chapter 8
Chapter 9
Chapter 10
Chapter 11
Chapter 12
Chapter 13
Chapter 14
Chapter 15
Appendix B: Microsoft’s Certification Program
Certification Objectives Map
Index
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