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Index
Title Page
Table of Contents
Acknowledgments
Introduction
1 - So, You Want to Open a Bed~and~Breakfast?
On the Outside Looking In
What Is a Bed-and-Breakfast?
Who Are the Hosts?
The Host’s Responsibilities
The Bed-and-Breakfast Itself
The Business Side of the “Dream Job”
Common Misconceptions
Pluses and Minuses
What’s in It for Me?
The Bottom Line
Start-up Costs
Making the Leap
2 - The Bed~and~Breakfast House
Location, Location, Location
Curb Appeal
Zoning: Playing by the Rules
The Perfect House: Layout and Design
Buyer Beware: What to Look For If You Buy an Existing B&B
Turning Your Current House into a B&B
3 - The Bed~and~Breakfast Bedroom
The Well-Appointed Guest Room
The Necessities
The Extras
Suites
Don’ts
The Elements of Style
The Frugal Decorator
Cleanliness Is Next to Godliness
Housekeeping
Sweet Dreams
4 - The Bed~and~Breakfast Bathroom
The Well-Appointed Guest Bath (or The Hidden B in Bed-and-Breakfast)
Starting a B&B with Shared Bath
Bathroom Etiquette
Semiprivate Baths
Adding Bathrooms to an Old House
The Necessities
The Extras
You Must Remember This
5 - Public Rooms in the Bed~and~Breakfast
A Place for Guests
A Living Room of One’s Own
The Well-Appointed B&B Living Room
The Great Outdoors
A Place for Smokers
Meeting the Special Needs of Business Travelers
My House Is Your House
6 - Breakfast
Wake Up and Smell the Coffee
Breakfast Options
When to Serve
Where to Serve Breakfast
Breakfast in Bed
How to Serve
Should You Eat with Your Guests?
Menus and Recipes
7 - House Rules and Safety features
Rules, Rules, Rules
Making Your Own Rules
Keep It Simple
Rules of Operation
A Safe House
Insurance
Protecting Your Own Valuables
8 - Rates, Advertising, Reservations
How to Figure Your Rates
Advertising
Designing Your Business Card and Brochure
Stationery and Gift Certificates
Accepting Reservations
Handling Check-in
Reservation Services
9 - The Art of Hosting
Gracious Hospitality
Get Organized
The Privacy Factor
Hired Help
Be a Guest
Become a Member
Honesty
Attention to Detail
Above and Beyond
Dealing with Unpleasant Guests
Enjoy Yourself
10 - Staying in Business
You’re in Business!
Bookkeeping
Tax Advantages
Whether or Not to Incorporate
Making Money
Spin-off Businesses
The Horse’s Mouth
Keep Guests Coming Back
Success
Also by Martha Watson Murphy
Appendix: Resources
Index
Copyright Page
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