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Index
HOW TO USE THIS BOOK
My Dream
Let’s Start with the Basics
Proud to Be a Virtual Assistant and Why It Matters
Want to Know What Clients Really Want? Soft Skills and Professionalism.
How to Climb a Mountain in Business
CHAPTER 1 - Step 1: Creating Your Ideal Client Avatar (and Knowing How to Use It!)
How Do You See Yourself as a Virtual Assistant?
Do You Know What Your Deal Breakers Are? They Matter.
CHAPTER 2 - Step 2: Finding Your Niche and Monetizing
Do the One Thing That Matters Most
Are You Struggling to Figure Out Which VA Services to Offer?
Monetizing
CHAPTER 3 - Step 3: The Nuts and Bolts of Your VA Business—Business Planning, Pricing, Sales, Negotiations, and Contracts
Pricing
How Do You Know if Your Pricing Is Valuable to Your Market?
How to Price Your Services
Packaging Your Services
Pricing Is Not a Competition
Collecting Payments
Sell is Not a Four-Letter Word
Goal Setting
Negotiations
Contracts
Three Ways to Gain Confidence as a Virtual Assistant
Is Your Business Worth Your Time?
CHAPTER 4 - Step 4: Mastering the Consultation
Journaling
CHAPTER 5 - Step 5: Networking and Targeting Your Ideal Client
Yes, You Need to Have an Elevator Pitch
Find a Networking Partner
Networking In Person
Networking Online
Networking in Online Groups
Referrals
Targeting Your Ideal Client
CHAPTER 6 - Step 6: Managing Yourself and the Client Relationship
Set Boundaries
Is Doing What You Love Killing You?
Did You Burn Yourself Out?
Why Vacations Are So Important
Are You in a Funk? Give Yourself a Hard Reset.
Managing the Client
Educating Your Clients Effectively
Should You Focus on Pleasing People or Serving People?
What Type of Experience Do Your Clients Want?
CHAPTER 7 - Step 7: Growing Your Business
Are You Priming Your Business for Success?
All Answers Come from Questions
Client Referrals and Gifting
Don’t Duplicate Yourself. You Need to Complete the Puzzle.
When Is It Time to Hire Support? Watch for the Signs
Reevaluating Success
The First Time I Invested in a Business Coach, I Was Terrified
Marketing
Getting Out of Your Comfort Zone Doesn’t Have to Be Painful
Are You Taking Advice from the Right Person?
Outgrowing
How to Feed Your Faith and Starve Your Fears
CHAPTER 8 - Step 8: Client Needs and Technology
Is Your Planning Coming at the Expense of Your Productivity?
BONUS—BEFORE YOU GO OUT ON YOUR OWN
What Is the Future of Executive Assistants?
Why All Admins Should Have Something on the Side
How to Intern Properly
How to Leverage Your Current Contacts
How to Ask Your Employer to Go Remote
Setting a New Work Schedule
Where Is Your Best Place to Work?
When Is It Time to Ditch Being Virtual?
CONCLUSION
How Do You Know When to Keep Going?
Everything You’re Looking for Is Right Around the Corner
What Will You Be Celebrating in a Year?
ADDITIONAL RESOURCES
ACKNOWLEDGEMENTS
ABOUT THE AUTHOR
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