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Index
Cover
Dedication
Introduction: The Human-Relations Revolution
Chapter 1: Finding the Leader in You
Chapter 2: Starting to Communicate
Chapter 3: Motivating People
Chapter 4: Expressing Genuine Interest in Others
Chapter 5: Seeing Things from the Other Person’s Point of View
Chapter 6: Listening to Learn
Chapter 7: Teaming Up for Tomorrow
Chapter 8: Respecting the Dignity of Others
Chapter 9: Recognition, Praise, and Rewards
Chapter 10: Handling Mistakes, Complaints, and Criticism
Chapter 11: Setting Goals
Chapter 12: Focus and Discipline
Chapter 13: Achieving Balance
Chapter 14: Creating a Positive Mental Attitude
Chapter 15: Learning Not to Worry
Chapter 16: The Power of Enthusiasm
Conclusion: Making It Happen
Acknowledgments
About Dale Carnegie, Stuart R. Levine and Michael A. Crom
Index
Copyright
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