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Index
Contributors
Copyright Page
Contents
Professional Resources
Figures and Tables
Foreword
Preface
Chapter:1 The profession of local government manager: evolution and leadership styles / Raymond W. Cox III
The profession of local government management
New leadership styles
On being an ethical leader
The effective professional
Looking ahead
Recap
Chapter:2 Achieving effective community leadership / James H. Svara
Appropriateness of community leadership by local government managers
Community-leadership aspects of local government management
Changes in the political context of community leadership
Sizing up one’s own community-leadership style
Understanding community dynamics
Identifying the actors in community politics
Behavioral components of effective community leadership
Recap
Chapter:3 Enhancing the governing body’s effectiveness / Craig M. Wheeland
The governing body’s role
The professional manager’s responsibilities toward the governing body
Strengthen policy-making capabilities
Maintain a good work environment
Build confidence
Understand the governing body’s incentives
Understand and resolve conflict
Recap
Chapter:4 Promoting the community’s future / Martin Vanacour
The expanding role of the manager
The changing scene in local government
The planning function and community strategic planning
Economic development
The intersection of growth management, smart growth, and economic development
Community-building with citizens
Developing a positive legacy for the community
Recap
Chapter:5 Essential management practices / Mary Ellen Guy, William Earle Klay, and David Coursey
Organization design
The human resource management function
Budgeting and managing financial resources
Managing information technology resources
Recap
Chapter:6 Policy implementation, productivity, and program evaluation / Joseph Cayer and Ronald W. Perry
Agenda setting and policy formulation
Implementation
Evaluation
Recap
Chapter:7 Relating to other organizations / Michael McGuire
The transformation of local government
The external environment
Vertical relations
Horizontal relations
Managing external relations
Recap
Chapter:8 Leading a manager’s life / William H. Hansell
A manager’s motivation
A manager’s career
The work and life of a manager
Career suitability
Recap
Appendix A ICMA code of ethics with guidelines
Appendix B Practices for effective local government management
Appendix C Declaration of ideals
Appendix D: Promoting Professional Local Government Management
Appendix E: Perspectives on Professional Local Government Administration for Mexico
Appendix F: Local Government Management: It’s the Career for You!
Appendix G: Professional Local Government Management
Annotated bibliography
About the authors
Sources of quotations
Illustration credits
Index
Backcover
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