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Imperial Library
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Index
Cover
Title Page
Copyright Notice
Dedication
Introduction
1. The Lost Art of Listening
2. That Syncing Feeling: The Neuroscience of Listening
3. Listening to Your Curiosity: What We Can Learn from Toddlers
4. I Know What You’re Going to Say: Assumptions as Earplugs
5. The Tone-Deaf Response: Why People Would Rather Talk to Their Dog
6. Talking Like a Tortoise, Thinking Like a Hare: The Speech-Thought Differential
7. Listening to Opposing Views: Why It Feels Like Being Chased by a Bear
8. Focusing on What’s Important: Listening in the Age of Big Data
9. Improvisational Listening: A Funny Thing Happened on the Way to Work
10. Conversational Sensitivity: What Terry Gross, LBJ, and Con Men Have in Common
11. Listening to Yourself: The Voluble Inner Voice
12. Supporting, Not Shifting, the Conversation
13. Hammers, Anvils, and Stirrups: Turning Sound Waves into Brain Waves
14. Addicted to Distraction
15. What Words Conceal and Silences Reveal
16. The Morality of Listening: Why Gossip Is Good for You
17. When to Stop Listening
Conclusion
Gratitude
Notes
Index
About the Author
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Contents
Copyright
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