Friends and Enemies in Organizations by Morrison, Rachel L. -- Read -- Imperial Library of Trantor

Index

Friends and Enemies in Organizations

Contents List of Tables and Figures

Tables Figures

List of Contributors Acknowledgements 1 The Organizational Chart’s ‘White Spaces’

References

2 In a Lonely Place: The Experience of Loneliness in the Workplace

Work and social interaction Defining loneliness at work Distinguishing loneliness at work from similar psychological constructs

Aloneness Isolation Alienation Solitude Lack of social support Depression

General literature related to loneliness in the workplace Empirical studies on workplace loneliness Loneliness, personality and the individual’s environment Practical implications: interventions for loneliness Conclusion References

3 The Role of Newcomer – Insider Relationships During Organizational Socialization

1. Sources of organizational socialization

Socialization by the newcomer Socialization from insiders Socialization from the organization

2. Outcomes of organizational socialization

Proximal outcomes: newcomer learning Distal outcomes: indicators of success Insider change

3. An interactive model of organizational socialization 4. Practical implications

Suggestions for newcomers Suggestions for insiders Suggestions for organizations

5. Summary References

4 Organizational Climate, Organizational Culture and Workplace Relationships

Introduction

Understanding organizational climate and culture

Objective, subjective and integral understandings of organizational climate

The objective view of climate The subjective view of climate

Emotional and ethical climates

Emotional climate

Ethical climate Enacting workplace relationships Implications of emotional climate on relationships Implications for the management of relationships Sustaining relationships – Cultivating a ‘wise’ atmosphere Conclusion and afterword References

5 Developing, Maintaining and Disengaging from Workplace Friendships

Defining workplace friendship Benefits of workplace friendship Workplace friendship development

Gender and workplace friendship development

Challenges to workplace friendship

Dialectical Tensions Contextual and personal factors Gender composition of the friendship

Responding to relationship challenges

Motivation to maintain a workplace friendship

Disengaging from a workplace friendship Maintaining workplace friendships The status of the situation Relationship maintenance tactics Politeness and task interdependence Implications and conclusion References

6 Cooperative Behaviours in Organizations

Cooperative behaviour within organisations4 Temporal embeddedness6 Network embeddedness7 Institutional embeddedness Conclusions References

7 The Double Edged Sword: Organizational Outcomes of Workplace Friendships

Introducing Olivia, Jason and Emily Why study friendship? Defining workplace friendship Friendship as a multi-dimensional construct Gender differences in friendships Measuring friends at work All friends are not created equal Collaboration and performance outcomes Conclusion

Suggestions for future research

Recommendations References

8 Gender and Relationships at Work

Studying gender and personal relationships in the workplace

Studying gender Studying gender and personal relationships Studying gender and personal relationships at work

Workplace friendships Mentor relationships Social networks Cross-sex relationships at work

Friendships Mentorships

Negative relationships Summary and directions for future research References

9 Rudeness and Incivility in the Workplace

Introduction Contextualizing workplace incivility History of the concept of workplace incivility Theoretical frameworks and conceptual development Workplace incivility as a communicative phenomenon Communicating workplace incivility: operationalizations of the workplace incivility construct Factors contributing to the incidence of workplace incivility How workplace incivility operates Outcomes of workplace incivility Variables affecting workplace incivility Disputes and debates Recommendations for preventing, curtailing, and managing workplace incivility An organizational communicative ethic of professional civility Summary References

10 Narcissism at Work: The Narcissistic Personality and Organizational Relationships

The narcissism myth and legend Narcissistic culture The social psychology of modesty and self-enhancement Harmful effects of high self esteem Narcissistic personality disorder The two sides of narcissism The narcissistic manager Unanswered questions Conclusions References

11 The Dark Side: Relationships with Psychopaths at Work

Psychopathy defined Causes of psychopathic personality Psychopaths at work Impact on the workplace What can be done?

What can individuals do?

1) Know what to look for 2) Understand the severity of psychopathic behaviour 3) Decide if the problem is you What not to do

Managing the psychopathic staff member Dealing with the psychopathic peer or colleague Coping with the psychopathic boss Dealing with the psychopathic CEO when you are a board member What the organization can do in relation to psychopathic employees

Protect the victims Recruitment and selection

A final note on the ‘treatment’ of psychopaths Conclusion References

Index

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