In Search of Excellence by Peters, Thomas J. -- Read -- Imperial Library of Trantor

Index

Dedication Contents Authors’ Note: Excellence 2003 Preface Introduction PART I: THE SAVING REMNANT

1 Successful American Companies

PART II: TOWARD NEW THEORY

2 The Rational Model 3 Man Waiting for Motivation

PART III: BACK TO BASICS

4 Managing Ambiguity and Paradox 5 A Bias for Action 6 Close to the Customer 7 Autonomy and Entrepreneurship 8 Productivity Through People 9 Hands-On, Value-Driven 10 Stick to the Knitting 11 Simple Form, Lean Staff 12 Simultaneous Loose-Tight Properties

Notes Searchable Terms Acknowledgments Special Acknowledgment: David G. Anderson About the Author HarperBusiness ESSENTIALS Copyright About the Publisher

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