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Index
Cover Page Title Page Copyright PREFACE CONTENTS CHAPTER ONE: Strategic Market Management—An Introduction and Overview
WHAT IS A BUSINESS STRATEGY? A BUSINESS STRATEGY STRATEGIC MARKET MANAGEMENT MARKETING AND ITS ROLE IN STRATEGY
PART ONE: STRATEGIC ANALYSIS
CHAPTER TWO: External and Customer Analysis
EXTERNAL ANALYSIS THE SCOPE OF CUSTOMER ANALYSIS SEGMENTATION CUSTOMER MOTIVATIONS UNMET NEEDS
CHAPTER THREE: Competitor Analysis
IDENTIFYING COMPETITORS—CUSTOMER-BASED APPROACHES IDENTIFYING COMPETITORS—STRATEGIC GROUPS POTENTIAL COMPETITORS COMPETITOR ANALYSIS—UNDERSTANDING COMPETITORS COMPETITOR STRENGTHS AND WEAKNESSES THE COMPETITIVE STRENGTH GRID OBTAINING INFORMATION ON COMPETITORS
CHAPTER FOUR: Market/Submarket Analysis
DIMENSIONS OF A MARKET/SUBMARKET ANALYSIS EMERGING SUBMARKETS ACTUAL AND POTENTIAL MARKET OR SUBMARKET SIZE MARKET AND SUBMARKET GROWTH MARKET AND SUBMARKET PROFITABILITY ANALYSIS COST STRUCTURE DISTRIBUTION SYSTEMS MARKET TRENDS KEY SUCCESS FACTORS RISKS IN HIGH-GROWTH MARKETS
CHAPTER FIVE: Environmental Analysis and Strategic Uncertainty
TECHNOLOGY TRENDS CONSUMER TRENDS GOVERNMENT/ECONOMIC TRENDS DEALING WITH STRATEGIC UNCERTAINTY IMPACT ANALYSIS—ASSESSING THE IMPACT OF STRATEGIC UNCERTAINTIES SCENARIO ANALYSIS
CHAPTER SIX: Internal Analysis
FINANCIAL PERFORMANCE AND PROFITABILITY PERFORMANCE MEASUREMENT BEYOND PROFITABILITY STRENGTHS AND WEAKNESSES THREATS AND OPPORTUNITIES FROM ANALYSIS TO STRATEGY
CASE CHALLENGES FOR PART I
TRENDS IN RETAILING THE ENERGY BAR INDUSTRY TRANSFORMATIONAL INNOVATIONS ENVIRONMENTAL TRENDS THAT MATTER
PART TWO: CREATING, ADAPTING, AND IMPLEMENTING STRATEGY
CHAPTER SEVEN: Creating Advantage: Synergy and Commitment vs. Opportunism vs. Adaptability
THE SUSTAINABLE COMPETITIVE ADVANTAGE THE ROLE OF SYNERGY STRATEGIC COMMITMENT, OPPORTUNISM, AND ADAPTABILITY
CHAPTER EIGHT: Alternative Value Propositions
BUSINESS STRATEGY CHALLENGES ALTERNATIVE VALUE PROPOSITIONS SUPERIOR QUALITY VALUE
CHAPTER NINE: Building and Managing Brand Equity
BRAND AWARENESS BRAND LOYALTY BRAND ASSOCIATIONS BRAND IDENTITY
CHAPTER TEN: Toward a Strong Brand Relationship
UNDERSTANDING AND PRIORITIZING BRAND TOUCHPOINTS FOCUSING ON THE CUSTOMER'S SWEET SPOT HOW TO CREATE OR FIND A CUSTOMER SWEET SPOT GET BEYOND FUNCTIONAL BENEFITS BROADENING THE CONCEPT OF A BRAND
CHAPTER ELEVEN: Energizing the Business
INNOVATING THE OFFERING ENERGIZING THE BRAND AND MARKETING INCREASING THE USAGE OF EXISTING CUSTOMERS
CHAPTER TWELVE: Leveraging the Business
WHICH ASSETS AND COMPETENCIES CAN BE LEVERAGED? BRAND EXTENSIONS EXPANDING THE SCOPE OF THE OFFERING NEW MARKETS EVALUATING BUSINESS LEVERAGING OPTIONS THE MIRAGE OF SYNERGY
CHAPTER THIRTEEN: Creating New Businesses
CREATE “MUST HAVES,” RENDERING COMPETITORS IRRELEVANT THE INNOVATOR'S ADVANTAGE MANAGING CATEGORY PERCEPTIONS CREATING NEW BUSINESS ARENAS FROM IDEAS TO MARKET
CHAPTER FOURTEEN: Global Strategies
MOTIVATIONS UNDERLYING GLOBAL STRATEGIES STANDARDIZATION VS. CUSTOMIZATION EXPANDING THE GLOBAL FOOTPRINT STRATEGIC ALLIANCES GLOBAL MARKETING MANAGEMENT
CHAPTER FIFTEEN: Setting Priorities for Businesses and Brands—The Exit, Milk, and Consolidate Options
THE BUSINESS PORTFOLIO DIVESTMENT OR LIQUIDATION THE MILK STRATEGY PRIORITIZING AND TRIMMING THE BRAND PORTFOLIO
CHAPTER SIXTEEN: From Silos to Synergy—Harnessing the Organization
SILO-DRIVEN PROBLEMS—THE CASE OF MARKETING ADDRESSING THE SILO MARKETING ISSUES—CHALLENGES AND SOLUTIONS ORGANIZATIONAL LEVERS AND THEIR LINK TO STRATEGY STRUCTURE SYSTEMS PEOPLE CULTURE A RECAP OF STRATEGIC MARKET MANAGEMENT
CASE CHALLENGES FOR PART II
HOBART CORPORATION DOVE COMPETING AGAINST WAL-MART WEGMANS COSTCO CONTEMPORARY ART SONY VS. iPOD
APPENDIX: Planning Forms INDEX
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