Log In
Or create an account ->
Imperial Library
Home
About
News
Upload
Forum
Help
Login/SignUp
Index
Cover Page
Title Page
Copyright
PREFACE
CONTENTS
CHAPTER ONE: Strategic Market Management—An Introduction and Overview
WHAT IS A BUSINESS STRATEGY?
A BUSINESS STRATEGY
STRATEGIC MARKET MANAGEMENT
MARKETING AND ITS ROLE IN STRATEGY
PART ONE: STRATEGIC ANALYSIS
CHAPTER TWO: External and Customer Analysis
EXTERNAL ANALYSIS
THE SCOPE OF CUSTOMER ANALYSIS
SEGMENTATION
CUSTOMER MOTIVATIONS
UNMET NEEDS
CHAPTER THREE: Competitor Analysis
IDENTIFYING COMPETITORS—CUSTOMER-BASED APPROACHES
IDENTIFYING COMPETITORS—STRATEGIC GROUPS
POTENTIAL COMPETITORS
COMPETITOR ANALYSIS—UNDERSTANDING COMPETITORS
COMPETITOR STRENGTHS AND WEAKNESSES
THE COMPETITIVE STRENGTH GRID
OBTAINING INFORMATION ON COMPETITORS
CHAPTER FOUR: Market/Submarket Analysis
DIMENSIONS OF A MARKET/SUBMARKET ANALYSIS
EMERGING SUBMARKETS
ACTUAL AND POTENTIAL MARKET OR SUBMARKET SIZE
MARKET AND SUBMARKET GROWTH
MARKET AND SUBMARKET PROFITABILITY ANALYSIS
COST STRUCTURE
DISTRIBUTION SYSTEMS
MARKET TRENDS
KEY SUCCESS FACTORS
RISKS IN HIGH-GROWTH MARKETS
CHAPTER FIVE: Environmental Analysis and Strategic Uncertainty
TECHNOLOGY TRENDS
CONSUMER TRENDS
GOVERNMENT/ECONOMIC TRENDS
DEALING WITH STRATEGIC UNCERTAINTY
IMPACT ANALYSIS—ASSESSING THE IMPACT OF STRATEGIC UNCERTAINTIES
SCENARIO ANALYSIS
CHAPTER SIX: Internal Analysis
FINANCIAL PERFORMANCE AND PROFITABILITY
PERFORMANCE MEASUREMENT BEYOND PROFITABILITY
STRENGTHS AND WEAKNESSES
THREATS AND OPPORTUNITIES
FROM ANALYSIS TO STRATEGY
CASE CHALLENGES FOR PART I
TRENDS IN RETAILING
THE ENERGY BAR INDUSTRY
TRANSFORMATIONAL INNOVATIONS
ENVIRONMENTAL TRENDS THAT MATTER
PART TWO: CREATING, ADAPTING, AND IMPLEMENTING STRATEGY
CHAPTER SEVEN: Creating Advantage: Synergy and Commitment vs. Opportunism vs. Adaptability
THE SUSTAINABLE COMPETITIVE ADVANTAGE
THE ROLE OF SYNERGY
STRATEGIC COMMITMENT, OPPORTUNISM, AND ADAPTABILITY
CHAPTER EIGHT: Alternative Value Propositions
BUSINESS STRATEGY CHALLENGES
ALTERNATIVE VALUE PROPOSITIONS
SUPERIOR QUALITY
VALUE
CHAPTER NINE: Building and Managing Brand Equity
BRAND AWARENESS
BRAND LOYALTY
BRAND ASSOCIATIONS
BRAND IDENTITY
CHAPTER TEN: Toward a Strong Brand Relationship
UNDERSTANDING AND PRIORITIZING BRAND TOUCHPOINTS
FOCUSING ON THE CUSTOMER'S SWEET SPOT
HOW TO CREATE OR FIND A CUSTOMER SWEET SPOT
GET BEYOND FUNCTIONAL BENEFITS
BROADENING THE CONCEPT OF A BRAND
CHAPTER ELEVEN: Energizing the Business
INNOVATING THE OFFERING
ENERGIZING THE BRAND AND MARKETING
INCREASING THE USAGE OF EXISTING CUSTOMERS
CHAPTER TWELVE: Leveraging the Business
WHICH ASSETS AND COMPETENCIES CAN BE LEVERAGED?
BRAND EXTENSIONS
EXPANDING THE SCOPE OF THE OFFERING
NEW MARKETS
EVALUATING BUSINESS LEVERAGING OPTIONS
THE MIRAGE OF SYNERGY
CHAPTER THIRTEEN: Creating New Businesses
CREATE “MUST HAVES,” RENDERING COMPETITORS IRRELEVANT
THE INNOVATOR'S ADVANTAGE
MANAGING CATEGORY PERCEPTIONS
CREATING NEW BUSINESS ARENAS
FROM IDEAS TO MARKET
CHAPTER FOURTEEN: Global Strategies
MOTIVATIONS UNDERLYING GLOBAL STRATEGIES
STANDARDIZATION VS. CUSTOMIZATION
EXPANDING THE GLOBAL FOOTPRINT
STRATEGIC ALLIANCES
GLOBAL MARKETING MANAGEMENT
CHAPTER FIFTEEN: Setting Priorities for Businesses and Brands—The Exit, Milk, and Consolidate Options
THE BUSINESS PORTFOLIO
DIVESTMENT OR LIQUIDATION
THE MILK STRATEGY
PRIORITIZING AND TRIMMING THE BRAND PORTFOLIO
CHAPTER SIXTEEN: From Silos to Synergy—Harnessing the Organization
SILO-DRIVEN PROBLEMS—THE CASE OF MARKETING
ADDRESSING THE SILO MARKETING ISSUES—CHALLENGES AND SOLUTIONS
ORGANIZATIONAL LEVERS AND THEIR LINK TO STRATEGY
STRUCTURE
SYSTEMS
PEOPLE
CULTURE
A RECAP OF STRATEGIC MARKET MANAGEMENT
CASE CHALLENGES FOR PART II
HOBART CORPORATION
DOVE
COMPETING AGAINST WAL-MART
WEGMANS
COSTCO
CONTEMPORARY ART
SONY VS. iPOD
APPENDIX: Planning Forms
INDEX
← Prev
Back
Next →
← Prev
Back
Next →