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Index
Title Page
Copyright Page
Early Praise for In the Line of Fire
Dedication Page
Contents
About the Author
Introduction: Agility Versus Force
Chapter 1. The Critical Dynamics of Q&A
Chapter 2. Effective Management Implemented
Chapter 3. You’re Not Listening!
Chapter 4. Active Listening (Martial Art: Concentration)
Chapter 5. Retake the Floor (Martial Art: Self-Defense)
Chapter 6. Provide the Answer (Martial Art: Balance)
Chapter 7. Topspin in Action (Martial Art: Agility)
Chapter 8. Preparation (Martial Art: Discipline)
Chapter 9. The Art of War (Martial Art: Self-Control)
Chapter 10. The Role Model
Endnotes
Acknowledgments
Index
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